Hi there! Thanks for reaching out about the MantisX app repeatedly installing version 8.4.0 despite uninstalling and reinstalling. Let's get to the bottom of this.

Just to clarify, when you uninstall the app and then download it again, it always installs version 8.4.0, right? Are you trying to get a different version of the app, or is 8.4.0 supposed to be the latest version? Also, are you installing from the official Mantis website or through a platform like the Microsoft Store or another source?

Meanwhile, here's a solid approach to try to clear any lingering app data that might be forcing the same version to reinstall:

1. Force stop the app (if it's running):
- Since you're on Windows 10 with WebKit, is this a web app or are you running it as a desktop app? If desktop, you can use Task Manager to ensure the app is fully closed.

2. Clear app data and cache:
- Windows apps sometimes keep data in the user profile folder. Try navigating to %AppData% or %LocalAppData% in File Explorer and look for any MantisX folders. Delete those to clear leftover settings or cache.

3. Uninstall the app completely:
- Use the Control Panel or Settings > Apps to uninstall.
- After uninstalling, double-check that no MantisX folders remain in those AppData locations.

4. Restart your computer:
- This ensures no processes or services related to MantisX remain active.

5. Download and install fresh:
- Grab the installer from the official MantisX source to ensure you get the latest version available.

If this is a web-based app, clearing browser cache and cookies might help as well.

If the app installer or website keeps providing only version 8.4.0, it might be that the latest available version is still 8.4.0, or there's a miscommunication about updates. Let me know if you're expecting a version newer than 8.4.0.

If you have already tried these steps, please share which ones you did so I can suggest the next course of action. Thanks!

I'm using an Iphone 14, I'm trying to get the app shown in the mastermind video

Thanks for clarifying you're using an iPhone 14 and trying to get the MantisX app demonstrated in the Mastermind video. I'd be happy to help get you set up correctly!

To make sure we're on the same page, the Mastermind video is part of the MantisX Mastermind Course which uses the MantisX Pistol/Rifle app on iOS. Here’s how to get the right app and troubleshoot your issue:

1. Download the Correct MantisX App:
- Go to the Apple App Store on your iPhone 14 and search for "MantisX Pistol/Rifle."
- Here’s the direct link for your convenience: MantisX Pistol/Rifle on App Store
- Ensure you download this official app specifically (not a different Mantis app like Laser Academy which is separate).

2. Check Your iOS Version:
- Make sure your iPhone 14 is up to date with the latest iOS version (Settings > General > Software Update). Sometimes apps require a recent iOS version to install correctly.

3. Remove Old App Versions:
- If you have previously installed an old or different Mantis app (like the Laser Academy app), uninstall those to avoid confusion.

4. Bluetooth Permissions:
- The MantisX sensor relies on Bluetooth to connect with your iPhone. Go to Settings > Privacy > Bluetooth and make sure Bluetooth access is enabled for the MantisX app.
- Also, make sure Bluetooth itself is turned on in Settings > Bluetooth.

5. Pairing the Sensor:
- Open the app and follow its instructions to pair your MantisX sensor via Bluetooth.
- If you have connection issues, try toggling Bluetooth off and on again, or restarting your iPhone.

6. Mastermind Course Content:
- The Mastermind course is usually accessed through the MantisX app after setup. If you do not see the course or videos inside the app after setup, please let me know more details on what you see so I can guide you further.

If you still face downloading or version issues, is the app installation stuck on version 8.4.0 on your iPhone as well? Or is there a different version in the video that you expect?

I want to make sure you get the exact app matching that Mastermind video experience, so feel free to provide more details or screenshots if you want. Does this sound like the right app path so far?

Also, I found that some users have shared their experience and troubleshooting tips on Reddit and other forums if you want more community insights2 5.

Are you satisfied with the solution I provided so far?

Common issues with MantisX on iPhone 14

Thanks for asking about common issues with the MantisX app on iPhone 14. Here are some frequent challenges users encounter and tips to address them:

1. Calibration and Recalibration Issues:
Some users have reported that after firing just a few shots, the app may lose calibration and prompt recalibration repeatedly. This can disrupt training sessions and so may require careful recalibration each time you use the sensor1.

2. Bluetooth Connectivity Problems:
The MantisX sensor connects to the iPhone via Bluetooth. A couple of common connectivity hurdles include the sensor not being detected by the app or frequent drops in connection. To mitigate this:
- Ensure Bluetooth is enabled on your iPhone (Settings > Bluetooth).
- Grant Bluetooth permission to the MantisX app (Settings > Privacy > Bluetooth).
- Sometimes toggling Bluetooth off and on or restarting your iPhone resolves these issues6.

3. App Movement Sensitivity:
When using the Laser Academy or MantisX apps, some users experience issues with the app detecting movement too sensitively. Even slight shifts in the phone's position can trigger a "moving" warning, which locks the app temporarily. Keeping your phone stable during shooting helps avoid this4.

4. Sensor Charging and Indicator Lights:
Make sure your MantisX sensor is fully charged before use. The sensor’s LED will flash slowly in green when fully charged. This avoids connection drops during sessions caused by low battery2.

5. App Version Compatibility:
Occasionally, older versions of the app or iOS might cause performance quirks. Keeping your iPhone updated with the latest iOS and installing the latest version of the MantisX app helps maintain smooth operation.

If you encounter any specific issues beyond these, feel free to describe the exact problem or error messages you’re seeing. I’m here to help troubleshoot further! Are you satisfied with this overview, or would you like detailed steps on any of these points?

iPhone 14 compatibility with MantisX features

Great question about MantisX app compatibility with iPhone 14 features! Let me give you a clear overview based on the latest info.

The MantisX Pistol/Rifle app is fully compatible with iPhone 14. It runs on iOS and works with the MantisX Sensor using Bluetooth. The app is available directly on the Apple App Store and supports all core features necessary for shooting training, including live fire and dry fire practice1.

A couple of key points about compatibility with iPhone 14:

- Bluetooth Version: MantisX devices use Bluetooth 4.1 for sensor connection. iPhone 14 supports newer Bluetooth versions (5.3), so backward compatibility is seamless, meaning the sensor will connect without issues2.

- App Features: The app uses the iPhone’s accelerometer and gyroscope sensors within the phone for additional motion tracking, and since iPhone 14's hardware is advanced, these sensors work smoothly with the app’s functions.

- Integration With Laser Academy: If you also use the Laser Academy feature, it integrates well with the MantisX app on iPhone 14. Both apps run simultaneously to record performance and training data without conflict6.

- No Notable iPhone 14-specific Restrictions: There have been no known issues or limitations reported for running MantisX on the iPhone 14 related to OS compatibility or hardware.

For best experience, always keep both your iPhone 14’s iOS and the MantisX app updated to the latest versions to ensure smooth connectivity and access to any new features or fixes1.

If you want, I can guide you through verifying settings or updating the app on your iPhone 14 to ensure everything is optimized. Does this help clarify the compatibility for you? Are you satisfied with the solution I provided?

My iphone is on running 26.4 I deleted everything manis in my apps. Reinstalled the pistol/rifle app from the app store. Looks the same. I'm wondering if it's the right app after all, just doesn't look like the video of masterminds,

Thanks for sharing those details! You're running iOS 26.4 on your iPhone 14 and have already deleted all Mantis-related apps and reinstalled the MantisX Pistol/Rifle app from the App Store, but it still doesn’t look like the Mastermind video app interface you expected.

A few points to consider and next steps:

1. App Version Consistency: The official MantisX Pistol/Rifle app on the App Store is the right app for the Mastermind course. Sometimes, app interfaces and features can differ slightly between video demos and your installed app due to updates or app layouts being updated over time. Check the app version number inside the app settings to confirm it matches the latest available version from the App Store.

2. iOS 26.4 Compatibility Notes: Some users have noted minor app connectivity and interface issues following iOS 26.4 updates, but there isn’t a widespread incompatibility. It’s good you reinstalled fresh, but sometimes a simple reboot after reinstall can help fully apply app settings6. Did you try restarting your phone after reinstall?

3. Bluetooth and Permissions: Double-check Bluetooth permission for MantisX in Settings (Settings > Privacy > Bluetooth) to make sure the app can connect to the sensor properly. The app interface can behave oddly if the sensor isn’t connected.

4. Clearing Cache / Offloading the App: iOS allows you to offload apps without deleting data. Try offloading the MantisX app (Settings > General > iPhone Storage > MantisX app > Offload App), then reinstall it fresh. This clears app cache which might solve display or functionality glitches7.

5. App Look vs. Video Presentation: The Mastermind video might show a customized or upcoming app interface/version. If your app functions fine and allows you to connect the sensor, track shots, and access training modes, then you have the correct app, even if it looks a little different visually.

If possible, can you tell me what specific differences you notice compared to the video? Screenshots also help if you want to share.

If after these steps the app still doesn't feel right, I can assist with escalating this to MantisX support to verify if there is a separate app or beta version for Mastermind course users.

Are you satisfied with this plan and explanation? Would you like me to walk you through offloading and reinstalling the app on iOS 26.4?

Well, I don't really remember, it's been a little while. However, the section that caught my eye was the "Select a firearm"; mounting location, there is no center location, it's applicable to the unit that mounts on the rail of a firearm.

Thanks for sharing the details about the "Select a firearm" section and the mounting location options in the MantisX app. It sounds like you're noticing the app doesn't show a "center" mount location option—just options related to rail mounting—and you're wondering how that fits with the Mastermind video or your setup.

Here’s how this works and some guidance on selecting the right mount location:

1. Mount Location Options in the App:
In the MantisX Pistol/Rifle app, the mount location setting determines how the sensor's motion is interpreted relative to your firearm. For pistols and rifles that have a Picatinny or compatible rail, the sensor typically mounts on that rail, usually near the muzzle or below the barrel.

2. No "Center" Mount Option:
The app does not usually have a separate "center" mount location because the sensor is designed to mount physically on the rail. The selectable options generally reflect positions like "top," "bottom," or "side" depending on where you place the sensor along or on the rail itself.

3. Your Mounting Setup:
As you mention, your unit mounts on the rail of the firearm, so you should choose the closest matching mount location option in the app—most commonly "bottom" if you’re putting the sensor under the barrel on the rail. This setting ensures the app correctly interprets the sensor’s movement relative to the firearm’s actual orientation during shooting.

4. Additional Resources:
- The official MantisX User Manual for the Pistol/Rifle app explains mounting locations and best practices, emphasizing mounting on your firearm’s rail and selecting the matching option in the app4.
- A Reddit thread discusses mount locations and selecting “top” or “bottom” based on your installation, which might be helpful2.
- Also, if you want to see how to physically mount the sensor on your rail securely, MantisX has how-to videos demonstrating this1 5.

5. What If You Think a "Center" Location Is Needed?
If the video shows a different interface or option, it’s possible it’s a customized or older app version or a different device’s feature. The current MantisX app design expects mounting on the rail and selecting from the predefined mounting options.

If you tell me exactly what you see in the app for the mount location choices, I can help you pick the best fit for your firearm and sensor setup.

Does this help clear up the mounting location question? Are you satisfied with the explanation, or would you like me to assist you with configuring the app step-by-step for your rail-mounted sensor?

I purchased the TitanX

Thanks for letting me know you purchased the TitanX. Let’s look into any compatibility issues between the TitanX and the MantisX app on your iPhone 14 to get you up and running smoothly.

Here’s what I’ve found and recommend based on recent information:

1. TitanX Compatibility with MantisX App:
The TitanX Smart Laser Training Pistol is compatible with the MantisX app as well as the Mantis Laser Academy app (sold separately). The MantisX app recognizes the TitanX for tracking and training purposes10 8.

2. Bluetooth Connection Drops:
Some users have reported intermittent Bluetooth connection drops between the MantisX app and TitanX device during dry-fire routines, especially over the last few months. This is a known issue under investigation, but there are ways to reduce occurrences:
- Make sure your iOS and app are fully updated.
- Use the app’s settings to disconnect and reconnect Bluetooth if connection drops.
- Restart your iPhone and power cycle the TitanX device if problems persist1.

3. Reinstalling the App and Syncing Data:
If you face persistent problems, Mantis recommends syncing your training data to your profile, uninstalling the app, powering off your device for at least 10 seconds, then reinstalling the app and signing back in. This often clears out software glitches6.

4. User Resources:
You can explore the TitanX Knowledge Center for tutorials, user manuals, videos, and updates specifically for your device to maximize performance and troubleshoot any issues4.

5. Running Apps Simultaneously:
Note that you cannot run the MantisX app and TitanX app (if using a separate Laser Academy app) on the same device simultaneously as it can cause conflicts5.
<brIf you want, I can guide you through some specific Bluetooth troubleshooting steps or app reinstall procedures to help stabilize connectivity between your iPhone 14 and TitanX. Do you experience frequent disconnections, or is your main concern about app features and look?

Are you satisfied with this information and the next steps?

Almost, is there a separate app for the Titan?

Great question! The TitanX laser training pistol works with the free MantisX Pistol/Rifle app—there’s no separate app exclusively for the TitanX itself. You use the same MantisX app to connect, track, and analyze your sessions with the TitanXhere.

Additionally, many users enhance their training with the Mantis Laser Academy app, which is a separate purchase and offers expanded drills and coaching to complement the TitanX experience, but it's not required for basic TitanX functionality8.

So, to sum up:
- Use the MantisX Pistol/Rifle app (free from the App Store) for all core TitanX training features.
- Optionally, you can get the Mantis Laser Academy app for more advanced, gamified training drills.

If you have the MantisX app already installed and paired with your TitanX, you’re using the correct app for your device.

Would you like me to guide you through any specific features or setup steps in the MantisX app for your TitanX? Are you satisfied with this answer?

thank you

Hi! You're asking about setting up a "thank you" email in the MantisX app. Just to make sure I understand correctly, are you looking to configure automatic thank you email notifications within the MantisX app for users or customers? Or is this related to receiving a confirmation or thank you email after certain actions, like a purchase or registration?

From what I know, the MantisX app primarily focuses on training and device interaction, and it doesn't have built-in functionality for automated email notifications like "thank you" emails as part of its app features.

If your question is about email notifications in MantisHub or Mantis Bug Tracker (which is a different system named "Mantis"), there are settings for email notification configuration, but those are unrelated to the MantisX shooting training app1 2.

For MantisX orders or purchases, the thank you confirmation emails are handled by their backend system and should be automatic; if you haven't received one, it's best to check your spam folder or contact MantisX support directly at [email protected]3.

Could you clarify if you are looking to:

- Set up custom thank you emails for customers or users via MantisX,
- Troubleshoot missing order confirmation emails,
- Or set email notifications triggered by training milestones in the app?

Once I have that, I can guide you better!