Hi! I’m Emily. I understand your Lowe’s app isn’t loading on your iPhone with iOS 18.6. Let’s get that sorted out together.

To start, can you tell me if the app shows any error messages when you try to open it or does it just stay blank or freeze?

In the meantime, here are some steps we can try to fix the loading issue:

1. Close and Restart the App:
Swipe up from the bottom of your screen (or double-click the home button if applicable) to open the app switcher, then swipe left or right to find the Lowe’s app and swipe it up to close it. Then open the app again.

2. Check for App Update:
Open the App Store, tap your profile icon at the top right, and scroll to see if there’s an update available for the Lowe’s app. If so, update it then try again.

3. Restart Your iPhone:
Press and hold the side button along with either volume button until the slider appears. Slide to power off, then turn your phone back on and try the app again.

4. Check Your Internet Connection:
Make sure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to see if that helps.

5. Reinstall the App:
If the app still won’t load, press and hold the Lowe’s app icon, select “Remove App,” then delete it. After that, reinstall it from the App Store and log in again.

If you’ve tried any of these or if you notice any new details, let me know! We can then step up the troubleshooting.

Also, occasionally app servers might be down—if you’d like, I can check for any reported Lowe’s app outages or issues for you. Just say the word!

Are you comfortable trying these steps now?