Hi! I understand you’re seeing that the "Money Earned" section in your Spentra app isn't loading, and on top of that, you can't send a support message through the app. Let’s work together to get this sorted out.

First, to narrow things down a bit for me:
- Is your app opening fine otherwise, or is it just the "Money Earned" section that’s blank or stuck?
- Are you connected to Wi-Fi or cellular data when you try?
- Have you tried restarting your iPhone or the app to see if that helps refresh the data?
- Also, have you checked if there’s any app update pending in the App Store?

Meanwhile, here’s a quick set of steps to try that often resolve loading issues in apps on your iPhone with iOS 18.5:

1. Close and reopen the Spentra app: Double press the home button or swipe up (depending on your iPhone model) to bring up recent apps, then swipe the Spentra app away to close it fully before reopening.
2. Check your network connection: Try switching between Wi-Fi and mobile data to see if the issue is network-related.
3. Force a refresh in the app: If you see any pull-to-refresh gesture (dragging the screen down), give that a try.
4. Restart your iPhone: Press and hold the side button and either volume button, then slide to power off. Turn it back on after 30 seconds.
5. Update the app: Go to the App Store, tap your profile icon at the top, and scroll to see if Spentra has an update.
6. Reinstall the app: If the above don’t help and you can afford to log in again, delete the Spentra app and reinstall it from the App Store.

For the support message issue:
- If the contact form within the app isn’t working, you can reach out directly by phone during business hours: 855-383-5300 (Mon-Fri, 8 AM to 5 PM Central Time)1.

Try those and let me know what happens. If it still doesn’t load or you can’t reach support, we can look further into other possibilities.

Are you comfortable trying these steps now?