Hi there! I understand that your SBM Tag app keeps crashing on your Android device (version 10). Let’s get to the bottom of this so you can use the app smoothly again.

To start, could you tell me:
- When exactly does the app crash? (For example, right when you open it, during a transaction, or after some time)
- Have you recently updated the app or your phone’s operating system?
- Have you tried any fixes already, like restarting your phone or reinstalling the app?

Meanwhile, here are some steps to try that often help with app crashes on Android:

1. Restart Your Device: A simple reboot can clear temporary glitches.

2. Update the SBM Tag app: Go to the Google Play Store and ensure you have the latest version installed. Sometimes, developers release fixes for known bugs.

3. Clear App Cache and Data:
- Go to Settings > Apps & notifications > Find SBM Tag
- Tap Storage & cache
- Select Clear Cache
- If clearing cache doesn't help, try Clear Storage/Data (Note this may log you out, so have your login details handy)

4. Check for Android System Updates: Sometimes app crashes happen due to system incompatibilities. Updating Android might resolve this.

5. Reinstall the App: Uninstall SBM Tag and then download it fresh from the Google Play Store to ensure no corrupted files remain.

If you try these and still face issues, it might be helpful to see if there's a pending update to the app or if others with Android 10 devices report similar problems. I can also guide you through more advanced troubleshooting if you’d like.

Does this plan sound good to you? Let me know how it goes or if you need help with any step!