Hi there! I understand you're having trouble resetting your Verisure app password. Let's get to the bottom of this together. Could you tell me more about what happens when you try to reset your password? For example, do you not receive the reset email, or is the reset link not working? Any details will help me guide you better.

Meanwhile, here’s a general step-by-step approach to reset your Verisure password on your Android device:

1. Go to the Verisure login page in your browser or open the app.
2. Click or tap on the “Forgot password” link.
3. Enter the email address associated with your Verisure account.
4. Check your email inbox (and spam/junk folder just in case) for an email with instructions on resetting your password.
5. Follow the link in the email to set your new password.

Make sure your device’s date and time are set correctly because incorrect settings can interfere with receiving emails or app functions.

If you already tried these and it’s still not working, let me know what specifically is failing. Sometimes clearing the app cache or reinstalling the app helps if it’s an app-related issue. Also, two-factor authentication could affect login and password reset flows, so if that’s enabled, we may need to check those settings.

Let me know what you have tried and any error messages you see, and we’ll dig deeper to solve this!

For direct password reset link you can also try: https://mypages.verisure.com/login/forgotpassword 1

I am told I need to reset my password.I am sent a link to so do. I choose a new password and submit ,but this is not accepted. I make sure the new password satisfies requirement and submit new password. I am told the new password is invalid or my email is invalid Then I begin chasing my tail

Thanks for explaining the situation in detail—it helps a lot to understand what's going on. So, you receive the password reset link, you follow it, enter a new password that meets all requirements, but then get an error saying the password or the email is invalid, right?

This suggests that either:

1. The reset link might be expired or invalid (sometimes these links have time limits for security reasons).
2. There may be a mismatch or typo with the email you are entering during the reset.
3. The backend system might be having issues validating the new password or your account details.

Here are some steps to try next:

1. Ensure you use the most recent reset email: If you clicked a previous reset email link, it might be expired. Request a fresh password reset link again and make sure to use the link from the latest email.
2. Use the exact email registered: Double-check you are entering the exact email associated with your Verisure account and that there are no extra spaces or typos.
3. Try reset on a desktop browser instead of mobile: Sometimes, password reset flows work more smoothly on a desktop browser than mobile browsers or apps due to compatibility reasons.
4. Clear browser cache and cookies: Cache or cookies might interfere with the reset page loading properly.
5. Try a different browser/device: If possible, try on another device or browser to rule out any local issues.
6. Check your password requirements once more: Sometimes there are additional constraints like no repeated sequences or special characters, so try a simple but strong password following usual guidelines (like minimum length 8, including uppercase, lowercase, digits).
7. Disable VPN or proxy: If you use one, it might interfere with validation.

If after all this you still see the "invalid password or email" error, there could be a backend issue or some account-specific restriction. In that case, contacting Verisure support directly via their official email at [email protected] or through their customer service line is recommended—they can verify your account status and reset your credentials from their end4 2.

Let me know if you want me to guide you through any of these steps or if you've already tried some of them! Are you satisfied with the solution I provided so far?

I cannot find a number for Verisure customer service

I understand you're looking for a Verisure customer service phone number to get direct help. For Verisure UK, you can call their Customer Service team at 0333 200 9000. They are available Monday to Friday, from 9am to 6pm2.

If you are not in the UK or need support specific to your region, I recommend visiting your local Verisure website's contact page for the correct phone number: https://www.verisure.com/contact-us1.

Would you like me to help you find the right contact number for your specific country, or any additional assistance? Are you satisfied with the solution I provided so far?