Hi there! I understand you reported an unresolved task in the Prime Opinion app on July 31st, and it has been longer than the 72 hours you were initially told it might take. Let's see how I can help you get this sorted out.
Could you please provide a bit more detail about the specific task? For example: - What kind of task was it (survey, poll, etc.)? - Did you receive any error messages or updates after reporting it? - Have you tried any troubleshooting steps on your end, like restarting the app or logging out and back in?
This information will help me guide you to the right solution!
The task is Color Numbers. It is not showing any progress on the bar. But it shows how many days are left to complete task which is going down of course. I received a responce on the 31st saying to give it 72 hours minus weekend time to have this resolved. As of today I see nothing in way of progress showing. I have 90 paintings done so far and have no earnings posted.
Thanks for sharing those details about the Color Numbers task progress bar and earnings not updating after completing 90 paintings. I see that your 72-hour waiting period passed with no visible progress or earnings posted, correct?
Let's try the following to troubleshoot the issue step-by-step on your Windows device using the WebKit browser:
1. Refresh and Restart: - First, refresh the Prime Opinion app page or close and reopen your browser. Sometimes the progress bar updates after a fresh reload. - You could also try logging out of the app and logging back in to trigger a refresh of your account data.
2. Clear Browser Cache: - Cached data can sometimes cause display issues. - On Windows in WebKit-based browsers, press Ctrl + Shift + Delete and clear cached images and files for at least the past day or week. Then reload the app.
3. Check Network Connection: - Ensure your internet connection is stable; intermittent drops might prevent the app from updating progress or earnings fully.
4. Check Account Status: - Sometimes, if there’s an account hold or verification, earnings and progress may be delayed. Review any notifications or emails from Prime Opinion regarding your account status.
5. Try Another Browser or Device: - If possible, check your task progress on a different browser or device to see if the issue persists.
If after these steps you still see no progress updating and no earnings posted, it’s possible this could be a backend issue with the app’s tracking or crediting system. Since you already reported it and were advised 72 hours, I recommend escalating by contacting Prime Opinion Support directly at [email protected], referencing your original ticket along with these observations. They can check your account data and task status more deeply in their system.
If you want, I can help draft that email or provide further assistance with any step. Are you satisfied with this guidance so far?
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Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
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Hi there! I understand you reported an unresolved task in the Prime Opinion app on July 31st, and it has been longer than the 72 hours you were initially told it might take. Let's see how I can help you get this sorted out.
Could you please provide a bit more detail about the specific task? For example:
- What kind of task was it (survey, poll, etc.)?
- Did you receive any error messages or updates after reporting it?
- Have you tried any troubleshooting steps on your end, like restarting the app or logging out and back in?
This information will help me guide you to the right solution!
The task is Color Numbers. It is not showing any progress on the bar. But it shows how many days are left to complete task which is going down of course. I received a responce on the 31st saying to give it 72 hours minus weekend time to have this resolved. As of today I see nothing in way of progress showing. I have 90 paintings done so far and have no earnings posted.
Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
Followed by
Thanks for sharing those details about the Color Numbers task progress bar and earnings not updating after completing 90 paintings. I see that your 72-hour waiting period passed with no visible progress or earnings posted, correct?
Let's try the following to troubleshoot the issue step-by-step on your Windows device using the WebKit browser:
1. Refresh and Restart:
- First, refresh the Prime Opinion app page or close and reopen your browser. Sometimes the progress bar updates after a fresh reload.
- You could also try logging out of the app and logging back in to trigger a refresh of your account data.
2. Clear Browser Cache:
- Cached data can sometimes cause display issues.
- On Windows in WebKit-based browsers, press
Ctrl + Shift + Deleteand clear cached images and files for at least the past day or week. Then reload the app.3. Check Network Connection:
- Ensure your internet connection is stable; intermittent drops might prevent the app from updating progress or earnings fully.
4. Check Account Status:
- Sometimes, if there’s an account hold or verification, earnings and progress may be delayed. Review any notifications or emails from Prime Opinion regarding your account status.
5. Try Another Browser or Device:
- If possible, check your task progress on a different browser or device to see if the issue persists.
If after these steps you still see no progress updating and no earnings posted, it’s possible this could be a backend issue with the app’s tracking or crediting system. Since you already reported it and were advised 72 hours, I recommend escalating by contacting Prime Opinion Support directly at [email protected], referencing your original ticket along with these observations. They can check your account data and task status more deeply in their system.
If you want, I can help draft that email or provide further assistance with any step. Are you satisfied with this guidance so far?