Hello! I understand you're having trouble logging in to Shaadi.com, and it sounds like it's related to OTP issues and email recognition. Let's work through this together.

1. Check Your Email: First, please ensure that you're checking the email inbox associated with your Shaadi.com account. Sometimes, the OTP can go to the spam or promotions folder.

2. Correct Email: Confirm that you’re entering the correct email address that is registered with your Shaadi account. If there's a typo, it won't recognize your email.

3. Request a New OTP: If you’re still not receiving the OTP after checking your email, try requesting a new OTP again. Make sure your internet connection is stable when you do this.

4. Server Issues: You mentioned a "server problem" message. This can sometimes happen if there's maintenance on the site or a temporary outage. I recommend checking this technical issues FAQ for updates on server status.

5. Password Reset: If you still can't get through, try resetting your password. You can do this by following the steps on this page resetting your password.

6. Contact Customer Support: Since you have a paid subscription, if none of the above solutions work, please reach out directly to Shaadi.com's customer support at [email protected]. They'll be able to assist you more directly and check your account status.

Please go through these steps, and let me know how it goes! Are you satisfied with this solution, or is there anything else you need help with?