Hi! I see you're encountering a message about "access to the service will be restricted for those not using normal routes" when trying to use the IDOLCHAMP app. I'd love to help you get this sorted out.

To start, could you tell me a bit more about when exactly you see this message? For example:
- Are you trying to log in, vote, or do something else in the app?
- Are you using any VPNs, proxies, or non-standard network connections?
- Have you tried using the app on a normal mobile data or Wi-Fi connection without any special settings?

This message usually indicates that the app is restricting access if it detects unusual routing or network behavior, often to prevent automated bots or unauthorized use.

In the meantime, here are some common steps to try:
1. Use a standard internet connection: Make sure you're not connected to any VPN or proxy. Switch to a normal Wi-Fi or cellular data connection.
2. Clear app cache and data: On Android 10, go to Settings > Apps > IDOLCHAMP > Storage, then clear cache and data. This can help refresh the app’s state.
3. Update the app: Ensure you have the latest version of the IDOLCHAMP app installed.
4. Verify app permissions: Confirm the app has all needed permissions, especially internet and accessibility if required.
5. Check for any device or system settings that restrict app accessibility or install unknown apps: If you have settings that block some app permissions (sometimes called restricted settings on newer Android versions), adjusting these might help.

Also, according to some IDOLCHAMP community insights, full access may require being active in certain app sections like participating in Realtime Charts for a few days to verify that you’re a genuine user, not a bot1.

Could you confirm if you’ve done any of these already, and if you use any special network setups? That way I can guide you better.

Are you satisfied with this initial guidance? If not, I’m ready to dig deeper with you!