Hello! I understand your Fire Kindle 11th generation is showing the wrong language, where you have Chinese instead of normal English, and this affects your app version or usage with Grand War. Let's work together to get this sorted out.

To start, may I ask if you are able to navigate through the menus even if the language is in Chinese? This helps me know whether you can follow the menu with some guidance or if the device is more locked in.

Assuming you can somewhat access the settings, here's a step-by-step guide to change the language back to English on your Fire Kindle 11th gen running Android 9:

1. Swipe down from the top of the screen to pull down the quick settings menu.
2. Tap on the gear icon (this opens Settings).
3. Scroll down to the option with an icon that looks like an "A" or globe—this is usually the Language or Language & Dictionaries setting.
4. Tap it, and select "English (United States)" or the English variant you prefer.
5. Confirm the selection, and the system will switch the language.

If the menus are completely unreadable or you cannot navigate:

- Restart your Kindle by holding the power button and choosing "Restart" (even if you can’t read the text, the restart option is normally the second one).
- When the device starts again, if it's stuck on a language selection screen, select English by identifying its location in the list (it's usually near the top or middle) and confirm.

If none of this works or you don't see English as an option, you may need to perform a factory reset with proper language selection at the start. I can guide you through that carefully if you want.

Also, this issue might make certain apps or system versions behave incorrectly, so getting the correct language will help ensure you have the right app versions and updates.

Would you like me to assist you step-by-step through this or try factory resetting if needed? And have you tried changing the language before with no success? That way I avoid repeating what you've done already.

No the this is a fake game the normal never has english this one does help me get the normal.

Thank you for clarifying that the version of Grand War you have is not the normal one and that it doesn't support English, while the one you have does but seems like a "fake" or altered version. I understand you're looking to get the official, normal version of Grand War in English on your Kindle Fire 11th gen.

Here's what I recommend to get the official English version of Grand War:

1. Uninstall the current game: First, uninstall the version of Grand War you have that's causing trouble. To do this:
- Go to Settings > Apps & Notifications (or Apps).
- Find Grand War in the list.
- Tap on it and select Uninstall.

2. Install the official version: Since the Kindle Fire uses a modified Android OS without Google Play Store, apps usually come from the Amazon Appstore. However, if the Amazon Appstore version only offers the non-English variant, you may need to:
- Check if the official English version is available in the Amazon Appstore region for your device.
- If not, you might consider sideloading the official APK from a trusted source.

3. Change device region (if needed): Sometimes, app versions depend on the device's region settings. To change your Kindle region:
- Go to your Amazon account on a browser.
- Navigate to Manage Your Content and Devices.
- Under the Preferences tab, change your Country/Region to a country where English versions are supported (like the US or UK).
- Restart your device.

4. Download Grand War again: After changing regions, open the Amazon Appstore on your Kindle and try searching for Grand War. The version may update to the official English release.

Please be cautious sideloading apps and use only reputable sources to avoid fake or malicious versions.

Could you let me know if you've already tried changing your device region or installing Grand War from the Amazon Appstore? That way, I can tailor my next advice exactly to your situation.

Okay well will I lose the stuff I bought in the game

Thanks for asking about your purchased items in Grand War. It’s a very important concern!

Generally, in most mobile games, your purchased items or progress are tied to your game account or linked service (like Amazon account or Google Play account). Here’s what usually happens:

- If you uninstall and reinstall the game but log in with the same account, your purchases and progress should be restored. Many games have a “Restore Purchases” option in their settings for this purpose.
- However, if you switch to a completely different version of the game, especially if it's from a different region or source, your purchased items may not carry over because the game data might be stored separately on their servers or locally.
- If you do a factory reset on the device without backing up your game data or linking your account, you are more likely to lose your progress and purchases.

Since you mentioned the English version you want to get is different and more official, I recommend:
1. Ensuring you are logged into the same account in the official app after installation.
2. Looking in the game’s settings for a “Restore Purchases” button or similar option.
3. Checking if your purchase is linked to an online account or cloud save system.

If you want, I can guide you on how to check for these options in Grand War or help you back up data before any uninstall or reset. Could you tell me if your purchases were made through Amazon, the game directly, or another platform?

Are you ready to try installing the official version now, or do you want to make sure your purchases are safely backed up first?

My fire kindle 11th generation does not have the right version because I have Chinese normal english.

Hi again! It sounds like your Fire Kindle 11th generation is showing a mix of Chinese and English language options, and you feel like you don’t have the “right” version or language setup. Let's make sure your device is updated and properly set to English.

Here’s what you can try step-by-step:

1. Check for system updates:
Your device might have an update available that can fix language or region inconsistencies.
- Swipe down from the top of the screen and tap the gear icon to open Settings.
- Scroll to Device Options (or something similar), then to Device Info to check your firmware version.
- Look for an option like Update Your Kindle, and install any available updates. The latest for 11th gen is around version 5.18.1.x. Keeping your Kindle updated helps with language and app compatibility1 9.

2. Change device language to English:
Since you mentioned a mix of Chinese and English, set the Kindle’s language explicitly.
- Go to Settings > Language & Dictionaries > Language.
- Select English (United States) or your preferred English variant.

3. Check your Amazon account region:
Sometimes the content and app versions available depend on your Amazon region. To check or change:
- Go to Amazon's website > Manage Your Content and Devices > Preferences tab.
- Under Country/Region Settings, confirm you are set to an English-speaking country like the US. If not, update it and restart your device.

4. Reinstall apps or content if needed:
After updating and setting language, uninstall and reinstall any games or apps like Grand War to ensure you get the correct English version.

If you have already tried these steps or run into any issues along the way, please let me know! I’m happy to help you through each step or explore other options to get your Kindle working just right.

Are you satisfied with this plan to fix your language/version on your Kindle?

Where to download the correct firmware for Kindle Fire?

Hello! To get the correct firmware for your Kindle Fire (including the 11th generation), the best way is to download it directly from Amazon's official support page. You can manually update your device firmware by following these steps:

1. Visit Amazon's official Fire Tablet software updates page where you can find the latest firmware files for your specific device model:
Fire Tablet Software Updates

2. Connect your Kindle Fire to your computer via USB.

3. Download the correct firmware file for your exact Kindle 11th generation model.

4. Follow the instructions on the page carefully to manually install the update on your Kindle.

Amazon devices generally receive automatic updates when connected to Wi-Fi, but manual updates are useful if you need to fix version issues or install a clean, official firmware. This keeps your device running the right, official software and helps fix language or app compatibility problems as well1 2.

If you'd like, I can guide you through the manual update process step-by-step. Also, please make sure your device battery is sufficiently charged before starting. How would you like to proceed?