To resolve the issue of receiving a "Backend request failed for service login with HTTP status code 401" when logging into Fintwist, follow these steps:

1. Check Your Credentials:

Make sure that you are inputting the correct username and password. A 401 error typically indicates that authentication has failed.

2. Reset Your Password:

If you've forgotten your password or suspect that it may be incorrect, use the password reset option available on the login page. This process will allow you to set a new password and may help regain access.

3. Clear App Cache and Data:

Cached data might be causing conflicts with the login process. To clear the cache:

- Go to your device Settings.
- Tap on 'Apps' or 'Applications.'
- Find and select the Fintwist app.
- Tap on 'Storage.'
- Press 'Clear Cache' and then 'Clear Data.'

4. Update the App:

Ensure that you are using the latest version of the Fintwist app. Visit the Google Play Store, search for Fintwist, and check if an update is available. Keeping the app updated can resolve various bugs and issues.

5. Reinstall the App:

If the problem persists, consider uninstalling and reinstalling the Fintwist app. This will get rid of any corrupted files and install a fresh copy of the app.

6. Check Internet Connection:

Make sure you have a stable internet connection. Switch between Wi-Fi and mobile data to determine if the issue is related to your connection.

7. Contact Support:

If none of the above steps work, it may be necessary to reach out to Fintwist support for further assistance. Provide them with details about the error message and the steps you've already taken to resolve the issue.

By following these steps, you should be able to resolve the "Backend request failed" issue during the login process. If the problem continues, support can offer more tailored help.