Hi! I understand you're experiencing freezing when searching for names in the Whitepages Search app. Let's get this sorted out for you.

To start, could you tell me a bit more about when the app freezes? For example:

- Does it freeze immediately after you hit the search button or after some results start loading?
- Are you connected via Wi-Fi or a cellular network?
- Have you noticed if it happens with specific names or all searches?
- Is your app updated to the latest version?

Meanwhile, here are some general troubleshooting steps that often help resolve such freezes on Windows apps:

1. Restart the App: Close the app completely and open it again. Sometimes a simple restart clears temporary glitches.

2. Check Your Internet Connection: Make sure your internet is stable. Try browsing a few websites to confirm.

3. Clear Cache or Temporary Data: If there's a way in the app settings, clear cached data related to searches.

4. Update the App: Verify that you have the most recent version installed. Updates often fix bugs causing freezing.

5. Restart Your Device: Sometimes restarting your Windows PC clears up system hiccups.

Since you're using Windows 10 and accessing through a WebKit browser, also try:

- Clearing your browser cache and cookies.
- Trying a different browser like Edge or Chrome to see if the issue persists.

If you’ve tried the above or if the problem continues, I can guide you through some advanced steps like checking for system updates or running the Windows system file checker. Just let me know!

Are any of these details familiar, or have you already done some of these steps? That way, I can suggest the next best move.