Hello! I’m Benjamin Carter, and I'm here to help you with your password reset issue. Let's work through this together.

Could you please provide a bit more detail? For instance, are you having trouble receiving the reset email, or is the link not working when you try to reset it? Additionally, make sure you're checking your spam or junk folder in case the email ended up there.

Let me know what you've experienced, and we can go from there!

The link is not working when I try to reset and it doesn't send code to email

Thanks for the details! Let’s address both issues: the reset link not working and the code not being sent to your email. Here are some steps to help resolve these problems:

1. Check Your Email: First, ensure you've checked your spam or junk folder for the reset email, as sometimes these messages can end up there.

2. Browser and Device Issues: It might help to try a different browser or device. Sometimes, certain browsers can cause glitches. You can also try clearing your current browser's cache and cookies. This helps remove any stored data that might be interfering.

- On your Android WebKit browser, you can usually clear the cache by going to Settings > Apps > [Your Browser] > Storage > Clear Cache and Clear Data.

3. Email Storage Limit: Check if your email inbox is full. If it is, you might need to delete some old emails before you can receive new ones.

4. Try Again: After performing these steps, attempt to request the password reset link again.

If these steps do not resolve the issue, you might want to contact support directly at [email protected]. They can provide more in-depth assistance if there are server-side issues or account-specific problems.

Let me know how it goes! Are you satisfied with these suggestions, or do you need further assistance?