Hi there! It sounds like you're experiencing a black screen issue with Hay Day after the recent update 171. Let's work through this together to get your game up and running smoothly again.

First, can you tell me if the black screen appears right when you open the app, or does it happen sometime after loading? Also, have you tried closing and reopening the app or restarting your device?

While you reply, here’s a step-by-step guide we can try:

1. Close and Reopen the App: Sometimes simply closing the app completely and reopening it can resolve temporary glitches.

2. Restart Your Device: Rebooting your Windows device can clear any background processes that might interfere.

3. Clear Browser Cache and Cookies: Since you're on WebKit on Windows, try clearing your browser’s cache and cookies, as corrupted cache data might cause display issues.

4. Check for Browser Updates: Ensure your browser is up to date. An outdated browser version can cause compatibility issues with apps.

5. Try a Different Browser or Device: If possible, open Hay Day on another browser or device. This can help determine if the issue is device- or browser-specific.

If you’ve already tried any of these steps, please let me know. We can then explore more advanced solutions like checking graphics settings or reinstalling the app.

Are you able to check these and share what happens?

installed bluestacks for hay day still black screen

Thank you for letting me know you installed BlueStacks and still get the black screen running Hay Day. Let’s dig a little deeper into how to resolve this issue specifically with BlueStacks on your Windows device.

The black screen problem with Hay Day on BlueStacks is something other users have reported after updates. Here are some targeted steps to try:

1. Switch Graphics Mode in BlueStacks:
BlueStacks allows you to toggle between DirectX and OpenGL graphics modes. Sometimes switching from one to the other fixes black screen issues. You can do this by:
- Open BlueStacks.
- Click the gear icon (Settings) on the sidebar.
- Go to the “Graphics” tab.
- Change the graphics renderer from DirectX to OpenGL or vice versa.
- Save and restart BlueStacks, then try launching Hay Day again.

2. Update or Reinstall BlueStacks:
Make sure you have the latest version of BlueStacks installed. If updating doesn’t help, fully uninstall BlueStacks and then do a fresh install to clear any corrupted files.

3. Adjust BlueStacks Settings:
- Increase the amount of allocated RAM and CPU cores in BlueStacks settings to ensure better performance.
- Disable “High frame rate” settings if enabled to see if it stabilizes graphics.

4. Check for Conflicting Software or Drivers:
Sometimes outdated or conflicting graphics drivers on your PC can cause black screens. Ensure your GPU drivers are up to date from the manufacturer's website.

If after trying these you still face the black screen, a useful resource to troubleshoot similar BlueStacks issues can be found in community discussions on Reddit and BlueStacks official support. For example, people have had success changing graphics modes mentioned above and reinstalling BlueStacks1 9.

Would you like me to guide you through switching those graphics settings step-by-step? Or have you already tried that?

¿Configuraciones recomendadas de Bluestacks para Hay Day?

¡Hola! Para jugar Hay Day en BlueStacks y obtener la mejor experiencia sin problemas como pantalla negra, aquí tienes las configuraciones recomendadas específicas para BlueStacks en Windows:

1. Asignar Recursos Adecuados
- RAM: Al menos 2 GB dedicados a BlueStacks. Si tu PC lo permite, 4 GB es mejor para un rendimiento óptimo.
- CPU: Asigna al menos 2 núcleos de procesador. Esto ayuda a que el emulador funcione más fluido con juegos que requieren gráficos y procesos constantes.

2. Modo de Rendimiento
- Ve a la configuración de BlueStacks (icono de engranaje).
- En la pestaña “Motor” o “Gráficos”, establece el modo de rendimiento en “Alto rendimiento” o “Modo de rendimiento alto” para priorizar velocidad y fluidez.

3. Gráficos
- Cambia el motor gráfico entre DirectX y OpenGL para probar cuál funciona mejor con Hay Day en tu máquina. A veces uno provoca problemas de pantalla negra, el otro no.
- Desactiva la opción “Alta tasa de FPS” si está habilitada inicialmente para estabilizar la imagen.

4. Resolución y DPI
- Ajusta la resolución a un valor compatible con tu pantalla (por ejemplo, 1280x720 o 1920x1080).
- Mantén la DPI en 160 para evitar problemas de escalado que puedan afectar el rendimiento o visualización.

5. Actualiza BlueStacks y Controladores GPU
- Asegúrate siempre de tener la última versión del emulador instalada.
- Actualiza los controladores de tu tarjeta gráfica desde la web del fabricante (NVIDIA, AMD, Intel) para asegurar compatibilidad con gráficos acelerados.

6. Configuración dentro de Hay Day
- Una vez dentro del juego, baja las configuraciones gráficas si notas lentitud o más problemas visuales.

Estas configuraciones son las que mayormente ayudan a resolver problemas con Hay Day en BlueStacks y tener un juego estable y sin pantalla negra1 4.

Si quieres, puedo ayudarte a aplicar estos ajustes paso a paso en tu BlueStacks. ¿Quieres que te guíe?