[Pixomatic] Always crashes especially without Auto saving from a long way away. It lags terribly

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Zuki
1 year ago In Pixomatic
Always crashes especially without Auto saving from a long way away. It lags terribly

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hello! I’m here to help you with the issues you’re experiencing with Pixomatic, including the crashes and lagging. Let’s try to figure this out together.

1. Crashing: Can you tell me when the crashes typically happen? Is it during specific actions, like saving or applying effects? Understanding the scenario can help us find a solution.

2. Lagging: How is the performance on your device? Are there many apps running in the background? Sometimes, having multiple apps open can slow down your device.

### Here are some initial steps you can try:

Step 1: Close Background Applications
- Close any unnecessary apps that may be running in the background. This can help free up resources for Pixomatic.

Step 2: Clear Cache of Pixomatic
- Go to Settings > Apps > Pixomatic.
- Click on Storage and then select Clear Cache. This can help improve performance without deleting your data.

Step 3: Update Pixomatic
- Check if there’s an update available for Pixomatic in the Google Play Store. Updates often include performance improvements and bug fixes.

Step 4: Reinstall Pixomatic
- If the app continues to crash, consider uninstalling and then reinstalling it. This can resolve any potential corrupted files that might be causing the issue.

Step 5: Adjust Settings
- If you have high-resolution images or effects applied, consider using lower-resolution images or simplifying the effects to reduce the load.

If you've already tried some of these steps, let me know, and we can explore more advanced solutions or escalate the issue if needed.

Are you satisfied with the solution I provided?

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