Hi there! I understand you're encountering a network connection error while trying to log in to the City Tele Coin app. Let's work together to resolve this.

First, I’d like to ask a few questions to get a better idea of the situation:
1. Are you using Wi-Fi or mobile data for your connection?
2. Have you tried restarting your device or the app?
3. Is the app updated to the latest version?

Once I have this information, I can provide more specific steps to help you.

Using mobile data have un-installed and reinstalled the app and it is up to date

Thank you for the information! Since you're using mobile data, and you've already uninstalled and reinstalled the app, let's try a couple more steps to troubleshoot the network connection error.

1. Check Mobile Data Settings: Make sure that mobile data is turned on and that the app has permission to use mobile data. You can do this by going to Settings > Network & Internet > Mobile network > Data usage. Ensure that the City Tele Coin app is enabled to use mobile data.

2. Check Signal Strength: Ensure that you're in an area with good mobile network coverage. You can try moving to a different location if your signal seems weak.

3. Clear App Cache: Go to Settings > Apps > City Tele Coin > Storage and tap on "Clear Cache." This can help resolve temporary data issues without losing any of your app data.

4. Try Airplane Mode: Turn on Airplane Mode for a few seconds, then turn it off. This can reset your network connection. After disabling Airplane Mode, try logging into the app again.

5. Restart Your Device: Sometimes, simply restarting your device can resolve connectivity issues that may not be readily apparent.

If you're still facing the issue after trying these steps, it may be worthwhile to check if there are any ongoing server outages with the service. You can reach out to higher-level support by emailing [email protected] for additional assistance.

Are you satisfied with the solution I provided? Let me know if you need any further help!

Troubleshooting steps for City Tele Coin app connection issues

It looks like you want more detailed troubleshooting steps specifically for connection issues with the City Tele Coin app. Let me quickly gather some accurate information for you. Please hold on a moment!

Here are some common troubleshooting steps you can follow:

1. Check Your Internet Connection: Make sure that your mobile data is turned on and that you have adequate signal strength. You can also try toggling airplane mode on and off to refresh your connection.

2. Permissions Check: Ensure that the City Tele Coin app has the necessary permissions to access your mobile data. Visit Settings > Apps > City Tele Coin > Permissions, and make sure everything required is enabled.

3. Clear Cache and Data: Sometimes, clearing the app cache can resolve connection issues. Go to Settings > Apps > City Tele Coin > Storage and tap on "Clear Cache." If the issue persists, you can also try "Clear Data," but be aware that this may reset any saved information.

4. DNS Settings: If you have advanced knowledge or are comfortable with settings, you might consider changing your DNS settings to Google’s public DNS (8.8.8.8 and 8.8.4.4), which can sometimes improve connectivity.

5. Check for App Updates: Regularly check for updates on the Google Play Store. Sometimes, bugs are fixed in new updates that may resolve connectivity issues.

6. Re-login Again: After clearing the cache and ensuring all settings are correct, try logging in again. Sometimes just resetting the session can also solve the issue.

7. Contact Customer Support: If you’ve tried all the above steps and still face issues, it may be beneficial to reach out to City Tele Coin’s support via email at [email protected] for further assistance.

For more comprehensive guides, you can check this video tutorial on how to fix connection issues with the City Tele Coin app.

Are you satisfied with the solution I provided? If you have any further questions or need more guidance, feel free to let me know!

How to fix City Tele Coin app not working on mobile data?

To fix issues with the City Tele Coin app not working on mobile data, you can follow these steps:

1. Check Mobile Data Connection: Ensure that your mobile data is turned on. You can do this by going to your device's settings and ensuring that you have a good signal on mobile data.

2. Permissions: Make sure that the City Tele Coin app has permission to use mobile data. You can check this in Settings > Apps > City Tele Coin > Mobile Data, and make sure background data is enabled.

3. Restart Your Device: A quick restart can sometimes resolve connectivity issues by refreshing the device's network connections.

4. Clear App Cache: Go to Settings > Apps > City Tele Coin > Storage and tap on "Clear Cache." If needed, you can take it a step further by tapping on "Clear Data," but this could reset any saved information in the app.

5. APN Settings: Sometimes the Access Point Name (APN) settings may prevent proper access. Make sure your APN settings are correctly configured for your carrier. You can find the correct settings on your carrier's website.

6. Switch to Airplane Mode: Turn on airplane mode for a few seconds, then turn it off again. This can reset your network connection and might help in connecting to mobile data correctly.

7. Update the App: Ensure that the City Tele Coin app is up to date. Go to the Google Play Store and check if there are any updates available.

8. Try Another Network: If you have access, try switching to another mobile network to see if the issue persists.

9. Contact Support: If none of the above steps work, it's a good idea to reach out to City Tele Coin's support via email at [email protected] for further help.

If you want a more visual guide, you can also check this video tutorial on fixing app issues related to mobile data.

Are you satisfied with the solution I provided? If you have any more questions or need further assistance, feel free to ask!