Hi! Sorry to hear your Blink Wired Floodlight Camera’s floodlights aren’t working. Let’s see if we can get that sorted out.

To start, could you tell me if the camera’s lights were working before and suddenly stopped, or have they never worked since installation? Also, are you seeing any solid green or flashing blue LED on your camera that indicates it’s powered correctly?

Meanwhile, here’s a step-by-step to check some common causes:

1. Power Supply Check
Make sure the electrical breaker for the floodlight circuit is switched on properly. Sometimes a tripped breaker can cut power to the floodlight. Also, verify the wiring connections are firm and secure.

2. LED Indicator on Camera
The Wired Floodlight Camera should show a solid green LED and a flashing blue LED when working correctly. If these LEDs are off or showing different colors, it could signal a power or hardware issue.

3. App Settings
Open your Blink app, go to the device settings for your floodlight camera, and check Floodlight Settings. Verify the floodlight is enabled and motion sensitivity or schedules are set properly.

4. Firmware Update
Check if your camera firmware is up to date. Update it if not, as software glitches can stop the light from turning on when motion is detected.

5. Camera Reset
Try a long press on the reset button of the wired floodlight camera to fully reset it and put it into setup mode. Then reconnect it through the app.

6. Motion Detection and Light Settings
Double-check that motion detection is enabled in the app and that the floodlight is set to turn on when motion is detected.

If the lights remain off after these steps, could you let me know if the camera is still recording video normally? That helps us figure out if it’s just the lights or the whole device.

I’m here to walk you through as needed! If these don’t resolve it, I can help escalate or provide more advanced tips.

Are you able to try these and tell me what you find?

1
4
6