To address the issue of your surveys closing unexpectedly on Eureka, follow these steps for troubleshooting:

1. Restart Your Browser: Close and reopen your browser. This can clear temporary issues that might cause the surveys to stop working.

2. Restart Your Device: Sometimes, the issue might be related to your device. Restart it to refresh the system.

3. Try a Different Browser: If the problem persists, switch to another web browser to see if the issue is specific to the one you're currently using. Browsers like Chrome, Firefox, or Edge are good alternatives.

4. Check Your Internet Connection: Ensure that your internet connection is stable. Unstable internet can lead to surveys closing prematurely.

5. Clear Browser Cache and Cookies: Accumulated cache and cookies can interfere with webpages. Clear them through your browser’s settings.

6. Disable Browser Extensions: Some browser extensions can conflict with survey applications. Temporarily disable extensions to see if this resolves the issue.

7. Ensure Your Account is Active: Check if your Eureka account has been inactive for 90 days or more. An inactive account may lead to restricted access to surveys. If your account is inactive, log in and complete a survey to reactivate it - learn more.

8. Reach Out to Support: If none of the above solutions work, contact Eureka Support directly at [email protected]. Provide details of the issue you are experiencing, which will help them assist you better - learn more.

9. Refer to Community Discussions: Engaging with community forums like Reddit might also provide insight or similar experiences from other users, which can be helpful - learn more.

By following these troubleshooting steps, you should be able to identify and potentially resolve the issue of your surveys closing.