Hi there! I understand you purchased Renshuu Pro, but your app and the website aren't showing that your account is upgraded yet. Let me help you get this sorted out.

To start, could you tell me a bit more?

1. Did you purchase the Pro upgrade through the app or the website?
2. Did you receive a confirmation email or receipt for your purchase?
3. Have you tried logging out and back into both the app and website? Sometimes your account status refreshes with a relogin.
4. Are you using the same account (email or username) on both the app and website?

While waiting on your info, here’s a general step-by-step that usually resolves these types of issues:

1. Verify the purchase receipt—make sure your payment went through. If purchased via Google Play or Apple Store, check your purchase history to confirm.
2. Log out and back in of the Renshuu app and website with the exact account you bought Pro on. This often forces the system to recognize your new status.
3. Clear app cache (for Android) or reinstall the app—sometimes stale info in the app prevents the upgrade from showing.
4. Check if your subscription is properly synced by going to Renshuu's account settings or subscription page and see if it reflects Pro status.
5. Ensure your device is connected to the internet during these checks to allow syncing.

Many users have had similar issues that were fixed by logging out and back in or reinstalling the app. If you've already tried that or the problem persists despite confirming your purchase, there could be a glitch in the subscription verification system.

If needed, I can also guide you to contact Renshuu support directly with your purchase details (receipt, payment method, account info) so they can manually verify and apply your Pro status.

Could you please let me know what steps you've already tried and any details about your purchase? That way, I can provide the exact next steps.