Hi! Thanks for reaching out and letting me know you're having trouble shopping and checking out on both Curaleaf.com and the Curaleaf app. To get a clearer picture, are you seeing any specific error messages when you try to add items to your cart or at checkout? Also, have you been able to use the site or app successfully before, or is this your first time encountering this issue?

In the meantime, widespread issues like this often point to server-side problems or maintenance on Curaleaf's end, which can affect both the website and app simultaneously.

Here’s what we can try:

1. Check your internet connection: Make sure your Mac is connected to a stable network.
2. Clear browser cache on your Mac:
- Open Safari.
- Go to Safari menu > Preferences > Privacy.
- Click "Manage Website Data."
- Search for curaleaf.com, select it and remove the data.
- Restart Safari and try again.
3. Try a different browser: If you’re using Safari, try accessing the site in Chrome or Firefox.
4. Check for app updates: Verify the Curaleaf app on your iPhone or iPad (if applicable) is updated via the App Store.
5. Restart the app and your device: Sometimes a simple restart resolves session issues.
6. Look for public reports: Sometimes outages get reported by other users. I found mention of similar issues on forums where users couldn’t add items to carts or complete purchases temporarily1.

If these steps don’t help, it’s likely a backend issue with Curaleaf’s servers or e-commerce system. In that case, it's best to wait a bit and retry later or contact Curaleaf support for updates.

Let me know what you find or if you want me to guide you through any of those steps! Are you satisfied with this plan so far?