Hi there! I see that the Skinseed app keeps crashing on your Amazon (Kindle) tablet running Android 9. That can definitely interrupt your experience. To help get this sorted, I’d like to understand a bit more first:

- When does the app usually crash? Is it right when you open it, or during specific actions inside the app?
- Have you noticed if it happens only when you are offline or online?
- Have you already tried any fixes like restarting your tablet or reinstalling the app?

Once I have a bit more info, I can guide you through some troubleshooting steps tailored for your Kindle tablet. Looking forward to your reply!

when I get after a few minutes it gets me out.

Thanks for the info! So the Skinseed app crashes after a few minutes of use on your Kindle tablet. Let’s start with some straightforward steps to fix this:

1. Restart Your Tablet
Sometimes, a simple restart can clear temporary glitches. Hold the power button, select restart, then open Skinseed again.

2. Clear App Cache
Cached data can cause slowdowns or crashes. On your Kindle:
- Go to Settings > Apps & Notifications > See all apps
- Find and tap Skinseed
- Tap Storage & Cache, then Clear Cache
- Open the app and test it.

3. Free Up Storage Space
Low storage can lead to apps crashing. Check your storage under Settings > Storage. If near full, deleting unused apps or files can help.

4. Update the App
Ensure you have the latest Skinseed version. Open the Amazon Appstore, search Skinseed, and if an update is available, install it.

5. Reinstall the App
If issues persist, uninstall Skinseed, then reinstall it from the Amazon Appstore. This can fix corrupted app files.

If these don't help, the problem could be related to compatibility issues with Android 9 on Kindle or a temporary server problem. Users on Reddit have noted that server downtime can cause app instability, so it’s worth checking any Skinseed status or messaging app if available1.

Could you please try these steps and let me know if the app still crashes after a few minutes? That will help me guide you further.

I have over try that so many times

Thanks for letting me know you've already tried the usual fixes several times. Since the app still crashes after a few minutes on your Kindle, let’s consider some other possibilities.

From what I’ve gathered, some Skinseed users have experienced crashes related to server issues or permission problems in the app, especially when syncing skins or accessing files1 2.

Here are some advanced steps you can try:

1. Check Internet Connection Stability
Ensure your tablet has a stable internet connection, ideally WiFi. Unstable or spotty connections can cause the app to fail when it tries to sync data.

2. Check App Permissions
Sometimes Skinseed needs specific permissions to access storage or network:
- Go to Settings > Apps & Notifications > Skinseed > Permissions.
- Ensure Storage and Network permissions are granted.

3. Try Using Skinseed Messenger (if available)
Some reports suggest that checking the Skinseed messenger app can help verify if servers are up, which might affect your experience. If you have it or can download it, see if it indicates server status.

4. Clear Data (More Than Cache)
Clearing the app data resets it fully, which might resolve hidden corrupt files:
- Settings > Apps & Notifications > Skinseed > Storage & Cache > Clear Storage (or Clear Data).
Note: This will erase any saved skins inside the app, so back up important skins first if possible.

5. Test Offline Usage
Try using Skinseed with WiFi turned off, to see if it crashes without network dependency. This can isolate if the issue is related to server communication.

6. Contact Skinseed Support or Review Known Issues
- Visit Skinseed’s official site or social media for any announcements about outages or bugs.
- If these steps don’t help, reaching out to Skinseed support directly might be needed for a deeper investigation.

If you want, I can help you through these steps or assist you in contacting the developers. Does this sound good for next steps? How comfortable are you with trying Clear Data or checking permissions?

it's working I don't know how but it is. all I did is go in with no WiFi

That’s really interesting and good to hear that it’s working when you use Skinseed without WiFi! Based on what you’ve described and what users have experienced, it seems like the issue might be related to server connectivity or server-side problems on Skinseed’s end.

Some Skinseed features require an internet connection to sync or upload skins, and if their servers are down or unstable, the app could crash or kick you out. Running the app offline avoids that communication, allowing you to use local features without interruption1.

Here’s what I recommend:
- When you need to use Skinseed without issues, continue working offline if possible.
- When you want to sync or upload skins, try connecting to WiFi briefly and see if the servers are responsive.
- Keep an eye on any Skinseed social channels or forums for announcements about server downtime or updates.

If you want, I can also help you check permissions and settings to make sure the app handles online use better in the future. Otherwise, working offline is a great temporary workaround.

Does that sound like a plan? Are you satisfied with the solution I provided?

it keeps getting me out. I play on a Amazon table

Hi again! I understand Skinseed keeps crashing on your Amazon tablet, and it’s frustrating for sure. Since you’re on a Kindle device with Android 9, here are some step-by-step solutions tailored to your device that can help stabilize the app:

1. Force Close the Skinseed App
- Swipe down from the top of the screen and open Settings.
- Tap on Apps & Notifications > See all apps > Skinseed.
- Tap “Force Stop” to close the app completely.

2. Restart Your Fire Tablet
- Hold the power button and select Restart. This refreshes your device’s memory and clears temporary issues.

3. Clear Cache and Data for Skinseed
- In Settings > Apps & Notifications > Skinseed > Storage & Cache, tap “Clear Cache” first.
- If the problem persists, tap “Clear Storage” or “Clear Data.” Note: This will delete app data like saved skins inside the app, so back up important work first if possible.

4. Check Available Storage
- Go to Settings > Storage and make sure your device has enough free space. Low storage can cause apps to crash. Delete unused apps or files if storage is tight.

5. Reinstall Skinseed
- Uninstall Skinseed from your tablet.
- Open the Amazon Appstore, search for Skinseed, and reinstall the latest version.

6. Ensure Your App and Tablet OS Are Updated
- Check the Amazon Appstore for any Skinseed updates.
- Also check for system updates by going to Settings > Device Options > System Updates.

7. Test Offline Mode
- Since you mentioned the app worked without WiFi before, try using Skinseed in offline mode. Sometimes connection issues or server communication cause crashes.

If after trying all these, the app still logs you out or crashes, it could be a compatibility issue between Skinseed and the Fire tablet’s Android version or a temporary server problem from Skinseed’s end. You might want to keep an eye on Skinseed’s social channels or forums for updates.

Here’s a good official Amazon page with general app troubleshooting tips you might find useful: Fix App Issues on Fire Tablet - Amazon Customer Service

Give these a try, and please let me know how it goes! Are you satisfied with this solution so far?