Hi there! I understand that you're having trouble with your FreeStyle Libre 3 not monitoring properly. Let's see if we can figure this out together.

To start, can you tell me if you’re receiving any error messages or alerts on your device? Also, please let me know if there's any specific situation when this issue occurs, like after inserting a new sensor or during regular use.

Once I have more details, I can guide you on the next steps!

Advising not connected

Thanks for the additional details! It sounds like you're receiving a "not connected" message, which can often be related to a few common issues. Let's work through some steps to resolve this.

1. Check Bluetooth: First, ensure that Bluetooth is enabled on your Android device. You can do this by going to the Settings app, tapping on "Connections," and then checking the Bluetooth option to ensure it's turned on.

2. Proximity: Make sure your smartphone is within 33 feet of the sensor. If you’re too far away, the connection may drop. Try moving closer and see if that helps.

3. Scan the Sensor: Open the FreeStyle Libre app and try scanning your sensor again. Sometimes, it just needs a little nudge to reconnect.

4. Turn Bluetooth Off and On: If you’re still not connected, you might want to try toggling Bluetooth off and then back on. After turning it back on, try scanning the sensor again.

5. Restart Your Device: Restart your smartphone. This can help reset any connection issues that may have arisen.

If you've tried all these steps and the problem persists, it might be worth checking if there are any issues with your sensor or contacting support for further assistance. You can reach FreeStyle Libre support at [email protected].

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Steps to reconnect FreeStyle Libre 3 sensor

Here are the steps to reconnect your FreeStyle Libre 3 sensor:

1. Stay Within Range: Make sure your smartphone is within 33 feet of the sensor. This distance is necessary for a stable connection.

2. Wait a Few Minutes: If you've recently moved back into range, wait about 2-4 minutes. The app may automatically reconnect after a brief period of being in range again1.

3. Scan Your Sensor: Open the FreeStyle Libre app and try scanning the sensor again. Tap the scan button in the app to check if it detects the sensor.

4. Turn Bluetooth Off and On: If you're still having issues, try toggling Bluetooth off on your device and then back on. This can help refresh the connection.

5. Restart the App: Close the FreeStyle Libre app completely and then restart it. Sometimes the app just needs a reset to fix connection issues.

6. Restart Your Phone: It’s also a good idea to restart your smartphone. This can clear up any lingering connection problems.

If following these steps doesn’t resolve the issue, you might want to reach out to FreeStyle Libre support for further assistance at [email protected].2

Is there anything else I can help you with regarding this issue? Are you satisfied with the solution I provided?