[ProxyPics] I made my account and now it won't let me login what do i do

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Makenzie Lewis
1 year ago In ProxyPics
I made my account and now it won't let me login what do i do

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! It sounds like you're having trouble logging into your ProxyPics account. I’m here to help you with that!

Could you please share a bit more information? For instance:
- Are you receiving any specific error messages when trying to log in?
- Have you verified that you're using the correct email and password?
- Have you already tried resetting your password?

These details will help me assist you better!

M
Makenzie Lewis
1 year ago

it says invaild credentials but its the email and password i used

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Thank you for sharing that! If you’re receiving an "invalid credentials" message even when entering the correct email and password, here are a few steps you can take to troubleshoot the issue:

1. Check Caps Lock and Num Lock: Sometimes, simple things like these being accidentally turned on can cause issues with password entry.

2. Clear Browser Cache and Cookies: WebKit on Windows may store old session data. Clearing the cache and cookies can help.
- Open your browser settings.
- Find the option to clear browsing data, usually under "Privacy & Security."
- Select both 'Cookies and other site data' and 'Cached images and files.'
- After clearing, try logging in again.

3. Reset Your Password: If the above steps don't solve the issue, it might be worth trying to reset your password.
- Click on the "Forgot Password?" link on the login page.
- Follow the instructions sent to your email to reset it.

4. Reinstall the App: If you're using the ProxyPics app, uninstalling and then reinstalling it can sometimes resolve login issues.

5. Contact Support: If none of these solutions work, it may be best to reach out to ProxyPics support directly at [email protected] for further assistance.

You can also refer to this troubleshooting thread on Reddit for more community insights: Troubleshooting Help!

Let me know if you need any more assistance with these steps! Are you satisfied with the solution I provided?

M
Makenzie Lewis
1 year ago

Troubleshooting login issues on ProxyPics

user
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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

View Profile
1 year ago

Based on the information gathered, here are some helpful steps to troubleshoot your login issue with ProxyPics:

1. Verify Email and Password: Ensure that the email and password are being entered correctly. Double-check for typos or misused characters.

2. Update the App: If you're using a mobile app for ProxyPics, make sure you have the latest version installed. Outdated versions can sometimes cause login issues. You can find the latest update in your device's app store.

3. Clear Cache: If you're using a web browser like WebKit on Windows, it’s a good idea to clear your cache and cookies. This can sometimes resolve session issues.
- Go to the settings of your browser and look for the option to clear browsing data.
- Select both 'Cookies and other site data' and 'Cached images and files.'
- After clearing, try logging in again.

4. Reset Password: If you’re still having trouble, consider resetting your password by clicking on the "Forgot Password?" link on the login page. Follow the instructions sent to your email to reset the password.

5. Contact Support: If none of these steps resolve the issue, contacting ProxyPics support might be your best bet. You can reach them at [email protected] for personalized assistance.

For more troubleshooting details, you may find this FAQ section helpful where additional common issues are discussed.

Please let me know if these steps help or if you need further assistance! Are you satisfied with the solution I provided?

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