[Cardly AI] I received a message that said I was at a maximum scan for the day. I bought the yearly 39.95 plan.

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Paul Ramsay
3 months ago In Cardly AI
I received a message that said I was at a maximum scan for the day. I bought the yearly 39.95 plan.

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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3 months ago

Hello! I understand you’ve purchased the yearly $39.95 plan for Cardly AI but are still encountering a message saying you have reached the maximum scan limit for the day. Let’s get to the bottom of this.

To start, can you confirm:
- When did you purchase the yearly plan? Was it recently or some time ago?
- Are you sure your subscription is activated and logged in with the same account in the app?
- Have you tried restarting the app or logging out and back in?

Sometimes, the app may not immediately reflect the subscription changes due to syncing delays or temporary cache issues.

Meanwhile, here are some steps to try:

1. Verify subscription status:
- Open the iPhone Settings app.
- Tap your name at the top → Subscriptions.
- Check if the Cardly AI yearly plan is showing as active.

2. Sign out and sign back into Cardly AI app:
- Go to the app’s settings or account section.
- Find the option to log out.
- Close the app completely (swipe it away from the app switcher).
- Reopen the app and log back in using the same Apple ID/account.

3. Clear app cache (if available):
- Some apps have the ability to clear cache or refresh data in settings; check if Cardly AI offers this.

4. Reinstall the app:
- Press and hold the app icon and select “Remove App.”
- Reinstall Cardly AI from the App Store.
- Log back into your account and check if the scan limits reset.

If you have done these but still hit a daily scan limit, it may be a known issue with the subscription system where some yearly plans still enforce a scan limit incorrectly. From community reports, some users on yearly plans have noted daily scan limits despite expecting unlimited scans1 2.

If that’s the case, I would recommend:

- Contacting Cardly AI’s official support to confirm your account status and clarify scan limits on your plan. Sometimes, there may be tier restrictions or bugs affecting access.
- Keep an eye on app updates, as developers often fix subscription-related bugs.

Let me know if you want guidance on reaching their support or if you want me to assist with any of the above steps! Are you able to check your subscription status now?

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