[Tile Master] Stopped working

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Stopped working

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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9 months ago

Hi! I see your Tile Master app on your Android device stopped working. Let's get that sorted out for you. Could you tell me more about what happens when you try to open or use the app? For example, does it crash immediately, show a black screen, freeze, or display any error messages?

In the meantime, here are a few simple steps we can try together to get things running again:

1. Restart your device: Sometimes, a quick reboot clears up minor glitches.

2. Clear the app cache and data:
- Go to your Settings > Apps > find Tile Master.
- Tap Storage.
- Choose Clear Cache first and try opening the app.
- If it still doesn’t work, select Clear Data (note: this may erase saved game progress unless it's linked to an account).

3. Check for app updates:
- Open Google Play Store.
- Search for Tile Master.
- If an update is available, tap Update.

4. Reinstall the app:
- Uninstall Tile Master completely.
- Reboot your phone.
- Reinstall from the Play Store.

Could you try these steps and let me know where it stands after that? If the app shows a specific message or behavior, please share that too. That will help me find a deeper solution for you.

Are you okay with starting there?

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