[HiPaint] App crashes out of the canvas when doing long or quick brush motions

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Sean Phillips
1 year ago In HiPaint
App crashes out of the canvas when doing long or quick brush motions

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Henry Adams

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1 year ago

If the HiPaint app is crashing when you perform long or quick brush motions, you can take several steps to troubleshoot and mitigate this issue. Here's a comprehensive guide to address the problem:

Check for Updates

1. Update the App: Ensure that you are using the latest version of the HiPaint app. App developers frequently release updates that fix bugs and improve stability.

2. Update Your Device: Make sure your Android operating system is also updated to the latest version. Sometimes, compatibility issues between the app and the OS can cause crashes.

Adjust Brush Settings

3. Change Brush Sizes or Types: Sometimes, using larger brushes for quick motions can lead to performance issues. Try using smaller brush sizes or different brush types to check if the crash persists.

4. Limit Layers: HiPaint has limitations on the number of layers that can be used simultaneously. Reducing your layer count might help alleviate performance problems - learn more.

App Settings Optimization

5. Lower Resolution: If applicable, reduce the resolution of your canvas. High-resolution canvases require more processing power and can cause the app to crash, especially with rapid strokes.

6. Disable Real-Time Effects: If your app has settings for layers or brushes that enable real-time effects, try turning them off to improve performance.

Device Performance

7. Clean Up Device Storage: Ensure that your device has enough free storage. A full storage can lead to performance issues that may cause apps to crash.

8. Close Background Apps: Reduce the number of apps running in the background to free up RAM, which will improve the performance of HiPaint.

Reinstallation

9. Reinstall the App: If the problem persists, backup your work and uninstall HiPaint. After uninstalling, reinstall the app from the Google Play Store.

Community Feedback

10. Visit Online Forums: Engage with other users experiencing similar issues. Online communities, such as Reddit threads on HiPaint, may have specific solutions or workarounds shared by users who dealt with similar crashes - learn more - learn more.

If these steps do not resolve the issue, you may need to wait for the developers to release an update that addresses the crashing problem related to long or quick brush motions.

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