If you are encountering an issue where the Michigan Lottery states that you do not live in Michigan despite being a resident, you can follow these steps to resolve the situation:

1. Check Your Location Services Settings: Ensure that your device's location services are enabled. The Michigan Lottery utilizes your IP address and geolocation to verify your location. If these services are disabled, the system may mistakenly identify your location. You can typically check this in your device settings under 'Privacy' or 'Location services'.

2. Use a Reliable Internet Connection: Sometimes, public Wi-Fi networks can cause issues with location verification. If you are using public Wi-Fi (like at a café or library), switch to a private and secure connection.

3. Login Again: Log out of your Michigan Lottery account and then log back in. This can sometimes reset the geolocation verification process.

4. Clear Browser Cache and Cookies: Your browser's cache and cookies may contain outdated location information. Here’s how to clear them:
- Open your browser settings.
- Find the options for 'Privacy' or 'History'.
- Select 'Clear Browsing Data' and choose 'Cache' and 'Cookies'.
- Restart your browser and login to your account again.

5. Contact Michigan Lottery Support: If none of the above steps work, you may need to reach out to customer support directly. You can call them at 1-844-887-6836. Be ready to provide information for verification, such as a color copy of your government-issued ID and proof of residency, if requested. More details on account verification can be found here.

6. Check Registration Information: Ensure your personal information in your Michigan Lottery account is accurate. This includes your name, address, and any registration data. You can update this in your account settings or by contacting support.

7. Verify Online Play Terms: Revisit the Michigan Lottery's online play terms and conditions to ensure you meet all requirements for playing online, especially concerning residency verification - learn more.

8. Submit a New Verification Request: If your case is still unresolved, sometimes a manual verification request via customer support can help clarify your status.

Implement these steps to help rectify the issue with your Michigan Lottery account. If you have any further questions or need assistance, remember that customer support is available to assist you.