[MarketSurge] Iget a blank page

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Wayne D Harkins
2 months ago In MarketSurge
Iget a blank page

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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2 months ago

Hi there! I see you're getting a blank page on the MarketSurge app. To help you better, can you tell me a bit more? For example:

- When exactly does the blank page appear? (e.g., right after logging in, when opening a specific section)
- Have you tried refreshing or restarting the app?
- Are you using the desktop app, web version, or mobile version on your Windows device?

This info will help me guide you through the best steps.

Meanwhile, here are some quick steps you can try that fix common blank page issues in MarketSurge on Windows:

1. Clear Browser Cache: Since you're using WebKit on Windows, clearing your browser cache often resolves loading problems.
- Press Ctrl + Shift + Delete
- Choose to clear cached images and files
- Reload MarketSurge and see if the page loads.

2. Disable Browser Extensions: Some extensions interfere with app content. Try running your browser in incognito/private mode or disable extensions temporarily.

3. Check Internet Connection: Make sure your network connection is stable.

4. Update the Browser: Ensure your WebKit-based browser is updated to the latest version.

5. Try a Different Browser: If possible, open MarketSurge in Chrome, Edge, or Firefox to see if the issue persists.

If these don’t help, there might be a known issue with the app version or platform. The latest updates to MarketSurge have improved performance but also caused some users to see blank screens temporarily as they work on fixes1 9.

Please let me know your answers to my initial questions, and if you've tried any of these steps already. That way, I can offer more tailored guidance.

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