[Flex] It says my address isn't valid/seen and I have had this app for months,was directed to update info

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Ashley Ball
1 month ago In Flex
it says my address isn't valid/seen and I have had this app for months,was directed to update info

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 month ago

Hi! I understand the Amazon Flex app is now saying your address isn't valid after you’ve been using it for months and you were directed to update your info. Let’s get this sorted out for you.

To clarify first:
- Have you recently moved or changed your delivery area or zip code?
- Are you trying to update the address within the Flex app itself, or through your Amazon account on the website?
- Is the error happening when you enter the address, or does it appear somewhere else in the app?

Usually, the app requires that the delivery address matches what’s on your Amazon account, and sometimes if the default address associated with your Amazon profile is outdated or changed, it causes this invalid address issue.

Here’s a step-by-step way to update and verify your address:

1. Update Your Address on Amazon.com First
Sign in to your main Amazon account at amazon.com, go to “Your Account” > “Your Addresses,” and update your primary address to the correct one. This address syncs with the Flex app.

2. Check Address Format in the App
Open the Amazon Flex app and try to update your delivery area or address again with the corrected information. Ensure the address matches exactly what you placed in Amazon.com.

3. Clear Cache or Restart the App
Sometimes cached data can cause mismatches. Close the app fully and reopen it or restart your device after updating the address.

4. Region or Zip Code Limits
If the app still says the address is invalid or if you see messages about your delivery area being full, that may indicate your region is currently closed to deliveries or the zip code isn’t accepted. In such cases, contacting Flex support would be helpful.

If you’ve tried these steps and it still doesn’t work, please let me know, and I can guide you through contacting Amazon Flex support or looking into more specific account-related fixes.

Would you like me to walk you through updating your address on Amazon.com now? Or do you want to tell me more about what you’ve already tried?

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