Hi! I’m sorry to hear that the Branded Surveys site isn’t loading for you on either desktop or mobile, and that this has been going on for several days. Let’s try to figure this out together.

First, to better assist you:
- When you say it "keeps spinning," do you mean the loading icon or spinner just keeps going indefinitely?
- Have you noticed any error messages at all?
- Are you using the Branded Surveys website directly via a browser or the mobile app?
- Have you tried clearing your browser cache or using a different browser?
- Also, have you checked if your internet connection is stable and nothing else has connectivity issues?

In the meantime, here are some initial steps to try that often resolve loading problems:

1. Clear Browser Cache and Cookies
- On your Windows desktop using WebKit-based browsers, you can generally clear cache via settings → Privacy → Clear browsing data.
- On your mobile browser or app, also try clearing cached data.

2. Update Your Browser and App
- Ensure your browser and Branded Surveys app (if using) are updated to their latest versions.

3. Check Your Internet Connection
- Restart your modem/router to refresh your connection.
- Try using a different network (WiFi or mobile data) if possible.

4. Disable Any Browser Extensions
- Sometimes ad blockers or security extensions interfere with survey sites.

5. Try Accessing the Site from Another Device or Browser
- This can help determine if the issue is device-specific.

If after these steps the site still doesn’t load, there may be an ongoing technical issue on Branded Surveys’ end. According to the Branded Surveys system status page, they recommend reaching out if issues persist beyond listed outages or known problems1.

Would you like me to check current system status or known issues for October 2023 for you? Also, if you have already tried the steps above, please let me know which ones, so I can suggest more advanced troubleshooting next.

Looking forward to your reply!