Hi there! I understand that you're having trouble with Eyezy not updating and features not working. Let's try to get this fixed together.

First, could you please provide a bit more detail? For instance:
1. Are you using the Eyezy app on a specific device or platform (like Android, iOS, etc.)?
2. Have you checked your internet connection to confirm it's stable?
3. When did you start noticing this issue?

Once I have this information, we can start troubleshooting step by step!

android internet connection is stable and the features havent worked since i installed the software

Thank you for sharing that information! Since the features haven't worked since you installed the Eyezy app, this might be related to permissions or settings that need adjustment. Let's work through a few steps together to address this:

1. Check Permissions: Make sure that all necessary permissions have been granted to the Eyezy app. You can do this by going to your device's Settings, then Apps, find and select Eyezy, and check Permissions. Ensure that all required permissions are enabled (like location, contacts, etc.). You can find more details on this in Eyezy's FAQs.

2. Reinstalling the App: If the permissions are correctly set, another approach is to try uninstalling and then reinstalling the Eyezy app. To do this, go to the Apps section in your settings, select Eyezy, and choose Uninstall. After that, download it again from the Google Play Store.

3. Ensure All Features are Enabled: When you open the app again, check if all the features you want to use are activated. You might find this information in the app's settings or features section.

4. Update Requirements: Make sure that your Android version is compatible with the Eyezy app. Sometimes, certain features might not work if the app isn't updated to support your device's OS.

5. Contact Support if Needed: If none of these steps resolve the issue, it might be best to reach out directly to Eyezy support by emailing [email protected] for more personalized assistance.

Let me know if you have any questions about these steps, or if you'd like further assistance!