Hi! I see you’re having trouble with the "Tutor Me" feature on the StudyFetch app not loading properly. I'd like to help you get that sorted out. To start, could you tell me a bit more about what happens when you try to use "Tutor Me"? For example:

- Does the feature not open at all, or does it open but get stuck loading?
- Are you seeing any error messages?
- Have you tried any steps like refreshing, restarting the app, or using a different network?
- Also, are you using the app on your Windows 10 device's browser (WebKit), or is this from a mobile app?

Knowing this will help me guide you better.

open but gets stuck loading. I have tried refreshing and using different network

Thanks for sharing that it opens but gets stuck on loading, and that you’ve already tried refreshing and switching networks. That helps narrow it down.

Here are some steps to try next on your Windows 10 device with the WebKit browser:

1. Clear your browser cache and cookies: Sometimes old files can cause loading problems. In your browser settings, look for options to clear browsing data, including cache and cookies. Then restart the browser and try again.

2. Disable browser extensions temporarily: Some extensions can interfere with web apps loading correctly. Try disabling any extensions you have, then reload the StudyFetch "Tutor Me" page.

3. Try running the browser in an incognito/private window: This runs with default settings and no extensions, which can help pinpoint if the problem is related to browser settings.

4. Ensure your browser is updated to the latest version: Older versions sometimes have compatibility issues with certain web apps.

5. Check your Windows Firewall or antivirus settings: Occasionally they may block some scripts or connections needed by the app. Temporarily disable them and see if it helps (remember to enable them afterward).

6. If none of those help, restarting your computer can sometimes clear underlying temporary issues.

If you've tried all of these and the app still gets stuck loading, it could be related to a backend issue on StudyFetch’s side or your account specifically. You might also consider reinstalling the app if you are using a desktop app version, but it sounds like you’re using the browser.

As an additional note, based on some community reports, clearing storage and reinstalling or contacting StudyFetch support has helped others with app loading issues1.

Would you like me to guide you through clearing browser cache or checking extensions step-by-step? Or, if you want, I can also help draft a support request to StudyFetch’s support team for you. Let me know what you prefer!