Hi there! I understand you're trying to access the box where your fun credits are stored in House of Fun, but you keep seeing a worker icon on it and can't open it. That usually means the feature or content is currently "under construction" or loading, which can happen if something is updating or not fully synced in the app.

To help you better, could you tell me a bit more?
- Are you using the House of Fun web version on your Windows 10 device, or is it the app?
- Does the worker icon show up persistently, or does it sometimes go away?
- Have you tried any steps like refreshing the game, logging out and back in, or reinstalling?

Once I have that info, I can guide you through the simplest fixes to the more advanced ones if needed!

I am using the app version, the worker is there all the time, I have uninstalled and re installed the game and cleared my browser cache, all with no success

Thanks for sharing those details! Since you're using the app, you've already covered reinstalling and clearing cache, which are good first steps. The constant worker icon likely points to either a syncing or server connection issue within the app itself.

Here’s what I recommend next:

1. Check Your Internet Connection: Sometimes a weak or unstable network causes the app to get "stuck" trying to load content. Try switching between Wi-Fi and mobile data or restarting your router.

2. Force Stop and Restart the App: On your Windows device, open Task Manager (Ctrl + Shift + Esc), find the House of Fun app processes, and end them. Then, reopen the app fresh.

3. Update the App: Make sure your House of Fun app is updated to the latest version in case the current release has a bug causing this problem.

4. Check for Server Status or Maintenance: Occasionally, this “worker” icon shows when the game servers are down or undergoing maintenance. There is an official House of Fun Facebook post back in 2017 mentioning technical issues causing similar symptoms. It’s worth visiting official House of Fun social pages or forums to see if others are experiencing the same issue.

5. Try Logging in from Another Device: If possible, try signing into your account from a different device or from the web version. This will help identify if the problem is with the app or your account specifically.

6. Clear App Data (Advanced): If you are on Windows 10 and using an emulator or a Windows app, clear the app's data/cache fully, not just uninstall/reinstall. Sometimes leftover data can cause persistent issues.

If these steps still don’t fix it, you might want to reach out directly to House of Fun customer support through their in-app help or official contact channels for a more detailed investigation.

Would you like me to guide you through checking the app version and clearing app data in detail? Or maybe help find the official support contact? Let me know!