Hi there! I'm here to help you with the network issue you're facing while creating a multi-AI video with a custom video on Viggle AI. Let's take a closer look at the situation.

Could you please provide a bit more detail? For example, are you experiencing this issue consistently, or is it intermittent? Also, have you tried any troubleshooting steps already, like restarting the app or checking your internet connection?

Once I have more details, I can guide you through some steps to resolve this issue!

This happens anytime I would like to create a multi ai video. I've tried clearing the cache and restarting the app via clearing the data.

Thanks for the update! Since you’re experiencing this issue consistently when creating multi-AI videos, let's explore a few potential solutions. Given that you've already cleared the cache and restarted the app, it might be worth checking a few other things. Here’s what I suggest:

1. Check Your Internet Connection: Ensure that your Wi-Fi or mobile data is stable. You might try switching to a different network or rebooting your router if you’re on Wi-Fi.

2. App Update: Make sure that you have the latest version of Viggle AI installed. Sometimes, network errors can stem from outdated app versions. You can check for updates in the Google Play Store and install any available updates.

3. Device Restart: If you haven't done so yet, a full restart of your device can sometimes help to resolve network-related issues.

4. Network Permissions: Ensure that the Viggle AI app has the necessary permissions enabled for network access. You can check this in your device settings:
- Go to Settings > Apps > Viggle AI > Permissions, and ensure everything relevant is enabled.

5. Monitor Traffic: There could be high traffic on their servers that could be causing the issues you're experiencing. Sometimes, waiting and trying again later can help if that's the case.

If the problem persists after trying these steps, it may be beneficial to check community forums like Reddit, where other users may have shared similar experiences. I found a discussion where users mentioned network errors as well1.

If you continue to have trouble, please let me know, and we can look into contacting Viggle AI support for further assistance. Are you satisfied with the solution I provided?