Hi there! I understand you're having trouble taking pictures with the FIMO app on your Android (version 10) device using WebKit browser. Let’s work through this together to get your camera working with FIMO.

To start, could you please let me know:
- When exactly does the problem happen? (For example, does the camera app open but the shutter button doesn’t respond, or does the camera not open at all?)
- Have you noticed any error messages when trying to take a picture?
- Have you already checked app permissions for FIMO regarding camera access?
- Is your device’s default camera working okay when used outside the FIMO app?

Meanwhile, here are some initial steps you can try that often resolve camera issues for Android apps:

1. Check Camera Permissions:
- Go to your device’s Settings > Apps > FIMO (or the app you’re using to take pictures).
- Tap "Permissions" and make sure the camera permission is enabled.

2. Restart Your Phone:
- A simple restart can often clear temporary glitches affecting the camera.

3. Force Stop and Clear Cache of FIMO:
- Go to Settings > Apps > FIMO > Storage.
- Tap "Clear Cache" and then "Force Stop" the app. Open the app again and try taking a picture.

4. Ensure No Other App is Using the Camera:
- Close all other apps that might be using the camera in the background.

5. Check for App Updates:
- Visit the Google Play Store and ensure FIMO is up to date.

If after trying these your issue persists, please provide me details about any messages you see or any specific behavior you notice, and I can guide you through some more advanced troubleshooting steps.

Are you comfortable trying these? Let me know how it goes so I can assist you further!

The app opens but when u try to click a photo nothing happens except a camera type thing pops up on the screen blocking everything and making it unable to continue

Thanks for the details! It sounds like when you try to take a photo in the FIMO app, a camera-like overlay pops up, blocks the screen, and then nothing else works, right? That’s definitely unusual behavior.

Given that scenario, here’s what I suggest we try next to resolve this camera screen blocking issue on your Android 10 device:

1. Clear FIMO App Data (More Thorough Than Cache)
- Go to Settings > Apps > FIMO > Storage.
- Tap "Clear Data" (this might log you out, so keep your login info handy).
- Then reopen the app and try again.

2. Check for Conflicting Apps or Overlays
- Sometimes apps that draw over other apps (like screen dimmers, chat heads, or floating widgets) interfere with camera functionality.
- Disable or uninstall any apps that might create overlays, then test FIMO again.

3. Update or Reinstall FIMO App
- Make sure you have the latest version from the Google Play Store.
- If it's already updated, try uninstalling and reinstalling the app to reset its internal settings.

4. Test in a Different Browser or App Mode
- Since you're using WebKit browser on Android, check if the problem happens in a different browser like Chrome.
- Sometimes browser-related camera issues can cause overlays or blocks.

5. Check Device Camera Settings and Permissions Again
- Reconfirm that FIMO has permission to use the camera in Settings > Apps > FIMO > Permissions.
- Also, check if your device has any special camera settings or security/privacy options that might block third-party apps’ camera access.

If these steps don’t help, it could be a more specific app compatibility issue or a bug in the version of FIMO you are using. In that case, you might want to contact FIMO support directly at [email protected] with details of the problem and your device info, so they can investigate further.

Let me know if you want me to guide you through any of these steps! Are you satisfied with this solution so far?

I can't click pictures

Thanks for reaching out again! Since you’re still unable to click pictures in the FIMO app and an overlay pops up blocking the screen, I checked some common causes of similar camera issues on Android devices, and here’s a tailored plan based on that:

1. Check and Reconfirm Camera Permissions
Even if you’ve checked before, it’s worth double-checking:
- Go to Settings > Apps > FIMO > Permissions.
- Make sure Camera permission is fully enabled (not just partially).

2. Close Other Apps That Might Use Camera or Overlays
Sometimes the camera won’t work if another app is currently using it or creating screen overlays (like chat heads, screen dimming tools, or floating widgets).
- Close all apps completely from recent apps menu.
- Disable any screen overlay apps temporarily.

3. Clear Data and Cache for FIMO
Clearing data resets the app and can fix glitches:
- Settings > Apps > FIMO > Storage > Clear Data and Clear Cache.
- Open the app again (you may need to log in) and try taking a photo.

4. Restart Your Device
A reboot helps clear temporary software bugs interfering with camera operation.

5. Reinstall the FIMO App
Uninstall FIMO from your device, then reinstall it from the Google Play Store to ensure you have the latest version and a clean install.

6. Try Using the Camera in a Different Browser or Standalone App
Since you mentioned WebKit browser, the issue might be browser-related:
- Try using the FIMO app directly if you’re currently using a web version.
- Or try a different browser like Chrome to see if the camera works there.

7. Check Device Storage & Memory
Low storage or memory sometimes causes apps to freeze during camera use. Ensure you have enough free space and RAM available.

If after all these steps, it still behaves the same way—especially showing that blocking “camera thing” overlay—it could be an app-specific bug in the current version of FIMO on your device or with your Android version. At that point, contacting the FIMO support team at [email protected] with your detailed device info and screenshots or videos of the problem would be the best next step.

For more general camera troubleshooting on Android, here is a useful guide that covers many similar issues: Why is my phone camera not working? 3.

Would you like me to walk you through any of these steps one by one? Are you satisfied with the approach I laid out?