[Alinma Bank] When i logging in, there is message appears on screen "User is deactivated; please reactivate."

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Taha Azmi
1 year ago In Alinma Bank
when i logging in, there is message appears on screen "User is deactivated; please reactivate."

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Daniel Otega

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1 year ago

Hello! I see you're having trouble logging in due to a message stating "User is deactivated; please reactivate." Let's get to the bottom of this together.

This message typically means that your account has been temporarily deactivated, which can happen for various reasons. I’ll guide you through some steps to resolve this issue:

1. Check Your Registration Status: Have you recently made any changes to your account or personal information that might have affected your registration status?

2. Try Reactivating Your Account:
- If you have access to the Absher platform, you can activate your account through the Absher service. You’ll need to confirm your data, and then select “Activate.” After that, you should receive a confirmation message on your registered mobile number. Here's the link for more details on that process: Absher Activation.

3. Contact Customer Support: If you’re unable to access Absher or prefer to speak with someone, you can reach out to Alinma Bank customer support. You can call them at 920028000 (inside KSA) or +966-9200-28000 (outside KSA) for assistance. They will be able to provide you with more specific information about your account status.

Would you like further help on any of these steps? I'm here to assist you!

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