Hi there! I’m sorry to hear that your GloryFit sleep tracker isn’t working. I understand how important it is to monitor your sleep habits. Let’s see if we can resolve this together.

First, could you please share a bit more detail? For example, are you noticing that the sleep tracking feature is completely inactive, or are the recorded sleep data not accurate? Additionally, have you made sure that your watch is properly connected to the GloryFit app on your Android device?

Once I have more information, I can help you with a more tailored solution.

The sleep tracker is completely inactive

Thanks for the clarification, and I can definitely help with that! Since the sleep tracker is completely inactive, let's go through a few troubleshooting steps to get it functioning again.

1. Restart Your GloryFit Device: Sometimes, a simple restart can resolve issues. Power off your watch, wait for a few seconds, and then turn it back on.

2. Check for Updates: Ensure that both your GloryFit app and your watch have the latest software updates. Outdated software can sometimes lead to features not working properly. You can check for updates in the settings of the app and your watch.

3. Ensure Proper App Connection: Verify that your GloryFit watch is still connected to the GloryFit app on your Android device. Open the app and make sure the connection is active.

4. Enable Sleep Tracking: Sometimes, the sleep tracking feature can be turned off. Open the GloryFit app, go to settings, and make sure sleep tracking is enabled.

5. Review Permissions: Check to see if the GloryFit app has the necessary permissions to function optimally. You can do this by following these steps:
- Go to your device’s Settings.
- Tap on Apps.
- Find and select the GloryFit app.
- Tap on Permissions and ensure everything is enabled.

If you’ve gone through these steps and the issue persists, it might be a deeper issue that requires additional support. In that case, feel free to reach out to our support team at [email protected], and they can assist further.

Are you satisfied with the solution I provided? If you need further assistance, just let me know!