Hi there! I understand you’re having trouble feeding the animals in the Orboot Earth AR app. Let’s see if we can get that sorted out for you.

To get started, could you tell me a bit more about what exactly happens when you try to feed the animals? For example:
- Are you unable to see the option to feed the animals?
- Does the app freeze or give an error message when you try?
- Are you stuck on a certain step or does it just not respond?

This will help me pinpoint the issue for your Android device running version 11.

In the meantime, here are a few common troubleshooting steps we can try:

1. Restart the App: Close the Orboot Earth AR app completely and then reopen it. Sometimes a simple restart fixes interaction glitches.
2. Check for App Updates: Make sure you have the latest version of the Orboot Earth app installed from the Google Play Store. Updates often fix bugs.
3. Clear App Cache:
- Go to your device’s Settings > Apps > Orboot Earth > Storage
- Tap on “Clear Cache” (not Clear Data, since that would erase progress)
4. Ensure Permissions Are Enabled: The app needs camera and storage permissions to function properly. Go to Settings > Apps > Orboot Earth > Permissions, and confirm these are allowed.
5. Confirm AR Functionality: Since feeding animals is tied to augmented reality interactions, make sure your device’s ARCore support is up to date. You can check this on Google Play by searching for ARCore (Google Play Services for AR) and updating if needed.

If these don’t help, could you tell me if the feeding feature worked before and if this issue started after an update or a change? Also, are you connected to the internet when trying to feed the animals? Connectivity can sometimes affect interactive features.

Let me know what you find or if you’ve tried any of these steps already! I’ll be here to assist you further.

There's no option to feed the animals

Thanks for letting me know that the feeding option itself is missing. That’s a helpful detail.

From what I understand, the Orboot Earth AR experience usually includes feeding animals as part of interactive features, but sometimes depending on the app version, region, or updates, some options might not be visible or available yet.

Here’s what I suggest we try next:

1. Check if You’re Using the Latest Version
Sometimes features like animal feeding are added in updates or temporarily removed in older versions. Head to the Google Play Store and confirm you have the latest Orboot Earth AR app version installed.

2. Verify the Region or Experience Mode
The feeding feature is often tied to specific regions or modes within the app. Try scanning different parts of the globe or switching between AR and non-AR modes to see if the feeding option appears.

3. Try Reinstalling the App
If the option was there before but disappeared, your app data or installation might be corrupted. Uninstall the app, then reinstall it fresh from Google Play, and check again.

4. Review App Permissions and AR Support
Feeding animals relies on AR functionalities. Ensure ARCore (Google Play Services for AR) is updated on your device, and that Orboot Earth AR has camera permissions enabled.

If after these steps the feeding option is still missing, it might be a known issue with the current app build or a limitation on certain devices. In that case, I recommend reaching out directly to Orboot support at [email protected] for detailed help or updates about this feature1.

Let me know how these steps go or if you want me to guide you through any of them! Are you satisfied with this plan?

Um can you tell me how to see what version it is on

Great question! To check which version of the Orboot Earth AR app you have on your Android device, follow these simple steps:

1. Open your device’s Settings app.
2. Scroll down and tap on Apps or Apps & notifications (this may vary slightly depending on your device).
3. Find and select Orboot Earth AR from the list of installed apps.
4. On the app info page, scroll down, and you should see the App version listed.

Alternatively, you can check your app version directly in the Google Play Store:

1. Open the Google Play Store app.
2. Search for Orboot Earth AR by PlayShifu.
3. If the app is installed, you’ll see an Open button. Scroll down on the app page, and sometimes the version number is displayed under About this app or near the update notes.

Checking this will help us confirm you have the latest version with all available features. If you want, I can guide you through updating the app next!

Does that help? Are you able to find the version this way?

It says version 60 is it supposed to be that version

Thanks for sharing that you have version 60 of Orboot Earth AR on your Android device. Actually, based on the latest available information, the current version of Orboot Earth AR on Android should be around version 10 or higher, with version 10 being cited as the most recent update released in 20255.

Version 60 seems unusually high and does not match the official version sequence published on Google Play or other official sources. It’s possible that what you’re seeing might be an internal build number or something else shown by your device.

Here’s what I recommend next:

1. Verify App Source and Update: Open Google Play Store, search for Orboot Earth AR, and see if an "Update" button appears. If yes, please update the app to the latest official release.

2. Reinstall the App: To ensure you have the official and latest version, uninstall Orboot Earth AR from your device, then reinstall fresh from the Google Play Store.

3. Confirm Version After Reinstall: After reinstalling, check the app version again in Settings > Apps > Orboot Earth AR to verify it shows the latest official version.

This should ensure you have the right version with all current features like feeding animals.

Please let me know if you want help walking through any of these steps! Are you satisfied with this guidance so far?

Um actually this is a fire tablet

Thanks for letting me know you are using an Amazon Fire tablet. This is important because Orboot Earth AR has specific compatibility requirements.

To clarify, the Orboot Earth AR app is generally not supported on Amazon Fire tablets. While there might be some exceptions with certain Fire models or older versions, most Amazon Fire tablets do not support the necessary AR (augmented reality) features essential for feeding animals and other interactions in Orboot Earth AR5 6.

The key points are:
- The app requires ARCore support, which Amazon Fire OS does not fully support as it’s based on a forked version of Android without Google Play Services.
- Some users have reported the app cannot be found or installed properly from the Amazon Appstore.
- Orboot Earth AR works best on Android devices with Google Play and ARCore support, or on iOS devices.

Since your feeding animals feature is missing and the version number seemed off, it points to compatibility limitations on your Fire tablet.

Here’s what I suggest next:
1. If possible, try using Orboot Earth AR on a device that supports Google Play Services and ARCore, such as a typical Android tablet or phone, or an iOS device.
2. If you intend to use a Fire tablet, unfortunately, the full AR experience might not be available.
3. You can contact Orboot support at [email protected] to see if they have any Fire tablet-specific solutions or upcoming support.

Let me know if you want help identifying a compatible device or other ways to enjoy Orboot content! Are you satisfied with this clarification?

Just give me a short answer

Orboot Earth AR is a well-reviewed educational globe app that uses augmented reality to bring over 1,000 facts and 400 AR experiences to life. Users find it fun, interactive, and informative for a range of ages, making it a great learning tool for geography and animals. It has generally positive ratings around 4 to 4.4 stars on both Google Play and the App Store1 2 8.

Are you interested in knowing more about specific features or troubleshooting any part of the app?

So give me a short answer about why I can't feed the animal

Thanks for your patience! The reason you can’t feed the animals in Orboot Earth AR is likely because the feeding feature is not available or visible in the current app version or on your device. Also, since you are using an Amazon Fire tablet, the app’s full AR features—including feeding animals—may not be supported due to lack of ARCore and Google Play Services on Fire OS.

To access the feeding feature, you would need to use Orboot Earth AR on a compatible Android device with Google Play or on an iOS device where full AR support is available. If you want, I can help you identify a compatible device or offer alternative ways to enjoy Orboot’s content.

Are you satisfied with this explanation?