Hi there! I understand that you’re not receiving the code or email to reset your RentCafe Resident app password. Let’s try to get this sorted out together.

To start, can you confirm a couple of things for me?
- Are you checking the correct email inbox, including spam or junk folders?
- Have you tried the “Forgot Password” option on the app or website?
- Also, did you complete any CAPTCHA or verification prompts when requesting the reset?

While you check that, here’s a step-by-step approach you can try:

1. Check Email Folders: Sometimes, emails from RentCafe might land in spam, junk, or promotions folders. Look there just in case.
2. Use the Correct Email: When you are using “Forgot Password,” make sure you input the email address linked to your RentCafe account exactly.
3. Resend the Code: Wait a few minutes between attempts and avoid multiple rapid password reset requests, as this could temporarily block emails.
4. Reset via Website: If the app isn’t sending the code, try going to the RentCafe website and use the “Forgot Password” feature there. The URL usually looks like this: https://www.rentcafe.com/residentservices/apartmentsforrent/forgotpassword.aspx.
5. Check Network and App Version: Make sure your iPhone is connected to the internet and your app is updated to the latest version on iOS 18.7. Sometimes, app glitches can cause issues with processing requests.

If you still don’t receive the password reset email after those steps, it might be a server-side or account-specific issue. If that’s the case, contacting RentCafe support directly with details of your account would be the next best step. I can also guide you through submitting a support ticket if you want.

Please let me know which steps you’ve tried or if you want me to walk you through any of these!