Hi! I understand that on your iPad and iPhone, the courses in the Imprint app aren't opening, and only the quick reads work. Let’s see if we can get those courses loading properly for you.

To start, could you tell me if this issue started recently or if it's been happening for a while? Also, are you connected to Wi-Fi or using cellular data when trying to open courses?

Meanwhile, here are some steps that can often help with course-loading issues on iOS devices:

1. Check Privacy Settings in Safari:
- Open the Settings app on your iPad or iPhone.
- Scroll down and tap Safari.
- Tap Privacy & Security.
- Find the option called Prevent Cross-Site Tracking and disable it (turn the toggle off).

This setting can sometimes block elements needed to load courses properly in apps that use web content internally.

2. Restart the App and Device:
- Force close the Imprint app completely and reopen it.
- If that doesn’t help, try restarting your device.

3. Update the App and iOS:
- Make sure your Imprint app is updated to the latest version via the App Store.
- Check that your iPad and iPhone software is up to date (Settings > General > Software Update).

4. Clear Cache if Possible:
Typically, the Imprint app manages cache internally, but sometimes reinstalling the app can help clear corrupted data. If you’re okay with this, uninstall and reinstall the Imprint app.

If after trying these steps the courses still don’t load, please let me know. We can then look deeper into your account settings or check for server-side issues.

Are you comfortable trying these steps now? Let me know if you want me to guide you through any of them!