Hi! I understand that when you tap the WATCH button in the WFAA app on your iPad, the video doesn’t play. Let’s get this sorted out together.

First, can you tell me if you see any error messages or if the app just stays stuck or blank? Also, have you tried any steps already like restarting the app or your iPad?

Meanwhile, here’s a step-by-step approach to try:

1. Close and restart the WFAA app completely. To do this on your iPad, swipe up from the bottom (or double-click the Home button if there is one), then swipe the WFAA app off the screen to close it. Then open the app again and try WATCH.

2. Check your internet connection—make sure your iPad is connected to a stable Wi-Fi or cellular data network.

3. Ensure the app is updated to the latest version. Go to the App Store, tap your profile icon, and scroll to see if an update is available for WFAA.

4. Restart your iPad. Hold down the power button, slide to power off, and then turn it back on.

5. If none of those work, try uninstalling and then reinstalling the WFAA app. Press and hold the app icon until it jiggles, tap the "X" to delete, then go back to the App Store to reinstall it.

If you’ve tried some of these already or it still doesn’t work, let me know what you’ve experienced, and we can dive deeper from there.

Are you satisfied with this troubleshooting plan?