Hi! I understand you restored the Tangem app on your iPhone after Apple deletion, but your account appears empty now. Let's figure out what's going on.

Could you tell me if you have your Tangem card (backup device) handy? The Tangem wallet data isn’t stored in the app alone but on the physical Tangem card or ring you use as a backup. After an app reset or reinstall, you often need to scan your Tangem card again to restore the wallet contents.

Here’s a straightforward checklist to try:

1. Open the Tangem app on your iPhone.
2. Scan your Tangem card or ring again carefully. Keep it still while scanning until the app confirms it’s read.
3. After scanning, the wallet data should sync from the card to the app.

If you don’t have your Tangem card or backup device, or if scanning does not restore the account content, the app will show no wallet data because it’s not stored in the cloud, only on your card.

If you already tried scanning and your wallet is still empty, please tell me if you see any specific error messages, or if the app asks for an access code or PIN when scanning.

Let me know how it goes so we can take the next steps. If you want, I can also guide you through the reset or recovery processes in more detail.

Are you satisfied with this approach so far?

I have my card and scanned it. It says No address by all my portfolio

Thanks for letting me know you have your card and that after scanning, the app shows “No address” by your portfolio. That helps narrow it down.

The “No address” message usually means the Tangem app detected the card, but it’s not linked to an active wallet address in the app. This can happen if the card is not linked to your current wallet profile in the app or if the app is not recognizing the wallet data on the card properly.

Here are some steps to try to resolve this:

1. Make sure you are scanning the correct Tangem card that actually holds your wallet. Sometimes if you have multiple cards, scanning a different one that is empty will show no addresses.

2. Try adding the card as a new wallet instead of just scanning to open the existing wallet. In the Tangem app, look for an option like “Add Card or Ring” and scan the card to create a new wallet profile associated with that card.

3. Check for app updates. Ensure your Tangem app is updated to the latest version from the App Store, as older versions may have syncing or reading issues.

4. Restart your phone and try scanning again with the app freshly opened.

5. If it still shows no address, it could be an issue with the card’s data or the blockchain network sync. Check on Tangem’s help center about similar “No address” or scanning errors here: https://tangem.com/en/help-center/troubleshooting/scanning-issues/

6. If none of the above helps, the app may show “No address” if the card is not associated with the current wallet profile or a fresh card without wallet data. In such cases, you might try:
- Create a new wallet on the card (if you have no funds on it).
- Or contact Tangem support with your card details if you believe funds should be on it.

If you want, I can guide you step-by-step through adding your card as a new wallet profile. Would you like that?

Are you satisfied with this guidance so far?