Hi! I see you're having trouble with cellular data on BiP. I'd like to understand a bit more so I can help you better. Are you unable to connect to the internet on BiP specifically, or is your cellular data not working across other apps as well? Also, is your BiP app up to date, and have you noticed any error messages when using it?

Once I have a bit more info, I can guide you through some steps to get things working smoothly again.

Cellular bip data problem

Thanks for the info! Let’s try a few steps to get your cellular data working with BiP on your Android device.

1. First, restart your phone. Sometimes a simple reboot resolves network glitches. Turn it off, wait about 30 seconds, and turn it back on.

2. Check if your cellular data is enabled on your phone and you have good signal strength. Try opening any website or app (other than BiP) to confirm data is working.

3. Clear BiP’s cache: Go to Settings > Apps > BiP > Storage > Clear Cache. This removes temporary files that might cause connection issues.

4. If clearing cache doesn’t work, try force closing BiP and reopening it.

5. Make sure your BiP app is updated to the latest version from the Play Store.

6. If that still doesn’t fix it, uninstall and reinstall BiP. This resets the app completely.

7. Lastly, check that your Android 10 network settings don’t have any restrictions on background data or Data Saver that could block BiP.

If you go through these and the problem persists, please let me know which steps you've tried and if you get any error messages. We can then dig deeper or escalate if needed.

Would you like me to walk you through any of these steps?