Hi! Sorry to hear your WSOP Poker app isn’t recognizing your account identity. To get this sorted, could you please share a bit more? For example, when you try to log in, are you seeing an error message, or is it asking you to verify your identity? Also, have you tried to reset your password or upload any ID verification documents within the app?

Once I have that info, I can guide you through the next steps. Typically, if the system doesn’t know who you are, it might be due to an account verification issue or a login credential mismatch.

In the meantime, here’s a general step-by-step approach to try:

1. Double-check your username and password to ensure they are entered correctly.
2. Use the “Forgot Password” feature in the app to reset your credentials and regain access.
3. If prompted to verify your ID, ensure that you upload a valid government-issued ID matching your account details. Sometimes this process can be sensitive to image quality and file format.
4. Clear the app cache or reinstall the WSOP Poker app on your iPhone running iOS 18.6.2 to remove any stored corrupted data.
5. If you’re stuck at the ID verification or login step, sometimes contacting WSOP support with a proof of identity or recent purchase can help recover the account.

If you need, I can help you with the step-by-step of resetting the password or uploading verification documents. Just let me know!

Are you able to access any part of the app, or is it blocking you from the start?