Hi there! I understand your ROUVY Companion app is showing calorie burn values off by thousands of kcal, which sounds quite unusual. To help get this sorted for you, could you tell me a bit more about your setup? For example:

- Are you seeing this error during or after your rides?
- Are you using any external power meter or smart trainer connected to the app?
- Did you recently make any changes in your profile settings like weight, height, or device pairing?
- Also, is this a recurring issue with every ride or just specific workouts?

Once I have a bit more info, I’ll guide you through some troubleshooting steps. Meanwhile, a common cause of wildly inaccurate calorie readings in ROUVY is incorrect profile data (weight especially) or miscommunication of power data from your devices.

Here is a step-by-step approach we can try:

1. Check Profile Settings:
- Open the ROUVY Companion app on your Mac.
- Go to your profile or settings section and verify that your weight, height, age, and gender are entered correctly. These values are crucial for calorie calculations.

2. Review Device Connections:
- Confirm your smart trainer or power meter is properly connected and providing accurate power data.
- Sometimes a faulty device reading or connection issue causes the app to miscalculate energy output.

3. Understand Energy Calculations:
- ROUVY calculates energy as work done, usually in kilojoules (kJ). The conversion to kilocalories (kcal) is roughly 1 kcal = 4.184 kJ.
- If the app is directly showing kcal from incorrect power or time data, that can explain the inflated numbers.

4. Restart and Update:
- Restart the ROUVY app and your Mac.
- Make sure the app is updated to the latest version to rule out any known software bugs.

5. Try a Test Ride:
- Do a short test ride and monitor your calorie values. Note if the issue persists or changes.

If after these steps your calorie values are still off by thousands, it may indicate a deeper issue such as corrupted data or a bug. In that case, we can consider reinstalling the app or I can help escalate this to the ROUVY technical team for further diagnostics.

Does this initial plan sound good? Feel free to share any details you noticed during your rides or settings, and we’ll get this fixed together!