[WSB-TV Weather] The app opens on the wrong day and the hourly timing gets off ie it will jump from 4pm one day to 6am

J
jh
1 month ago In WSB-TV Weather
the app opens on the wrong day and the hourly timing gets off ie it will jump from 4pm one day to 6am

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 month ago

Hi there! I see you’re having an issue where the WSB-TV Weather app opens on the wrong day and the hourly times jump strangely, like jumping from 4 PM one day to 6 AM the next. That’s definitely not how it should work.

Just to make sure I understand fully:
- Does this happen right when you open the app, or after you’ve been using it for a while?
- Have you noticed if the app’s time zone settings or location settings might be incorrect or missing?
- Are you using the app on the Windows device with WebKit browser, or is this a different app environment?

Meanwhile, here’s a step-by-step on things we can try to fix or investigate this:

1. Check your device’s date, time, and time zone settings:
Since the weather app relies heavily on these, please confirm your Windows 10 clock and time zone are set correctly. You can do this by:
- Right-click on the time in the taskbar
- Select "Adjust date/time"
- Make sure "Set time automatically" and "Set time zone automatically" are ON, or if manual, verify the time zone matches your location

2. Verify app location permissions:
Since weather data is location-sensitive, ensure the app has permission to access your location:
- Go to Windows Settings > Privacy > Location
- Confirm location services are ON and the WSB-TV Weather app is allowed to use location

3. Clear app cache and data or refresh the app:
Sometimes, cached data can cause display issues. Since this is a Windows environment with WebKit browser, try refreshing the browser or clearing the browser cache:
- Press Ctrl + Shift + Delete to open clear browsing data
- Clear cache and cookies related to the WSB-TV Weather site
Then reload the app/website to see if times align correctly

4. Check for app or browser updates:
Make sure the browser (WebKit-based) is up to date, as well as the WSB-TV Weather app if you are using it as a standalone app, to avoid any known bugs affecting date/time display.

5. Test using a different browser or device:
To narrow down if this is browser or device-specific, try opening the weather app on a different browser or device and check if the day/time displays correctly. This helps understand where the problem lies.

If these steps don’t resolve the issue, I can help dig deeper or look into any server-side issues impacting data display.

Could you tell me if you’ve already tried any of these, or what you observe when you do them? That way, I can tailor the next steps perfectly for you.

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