[IndyStar] Trying to see todays paper and just keeps the face page with Star logo

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Bette Davis
1 year ago In IndyStar
Trying to see todays paper and just keeps the face page with Star logo

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Hi there! It sounds like you're having trouble accessing today's edition of the IndyStar. That can be a bit tricky sometimes. Let's see if we can sort this out together.

1. First, can you confirm if you’re using a web browser or the IndyStar app to access the eNewspaper?

2. If you’re using a web browser:
- Try refreshing the page (you can do this by clicking the refresh button or pressing Command + R).
- Clear your browser's cache and cookies. This can sometimes resolve display issues. To do this:
- Click on the browser menu (usually three dots or lines at the top right).
- Choose "Preferences" or "Settings."
- Look for "Privacy & Security" and select "Clear browsing data."
- Check the boxes for cookies and cached data, then clear them.

3. If you're using the app:
- Close and restart the app to see if that resolves the issue.
- Make sure your app is updated to the latest version. You can check this through the App Store.

4. If those steps don’t work, you might want to try accessing the eNewspaper directly via this link: eNewspaper to see if you have any luck there.

Let me know how it goes, and if the problem persists, we can explore other options!

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