[My PlayHome Plus] Something is stuck on my bead in the app and I cleared my cache but it is still stuck

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Tajagna McLeod
3 months ago In My PlayHome Plus
Something is stuck on my bead in the app and I cleared my cache but it is still stuck

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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3 months ago

Hi there! I understand you have an item stuck on the bed in the My PlayHome Plus app, and you’ve already tried clearing the cache but it’s still stuck. Let’s get to the bottom of this!

To help you better, could you tell me a bit more about what exactly appears stuck? For example:
- Is the item frozen visually (not moving or responding to taps)?
- Did this happen after a specific action or update?
- Are other parts of the app working fine?

Meanwhile, here are a few steps we can try next:

1. Force Close the App and Restart
Sometimes clearing cache doesn’t fully refresh the app. On your Android device, go to Settings > Apps > My PlayHome Plus > Force Stop, then reopen the app and check if the item is still stuck.

2. Clear Data (if comfortable)
Clearing the app data resets it to default but be aware it may erase any saved progress or settings. You can do this via Settings > Apps > My PlayHome Plus > Storage > Clear Data. Then reopen the app and see if the item resets.

3. Reinstall the App
If the above doesn’t fix it, uninstall My PlayHome Plus from your device and reinstall it fresh from the Google Play Store. This usually fixes any stuck objects caused by corrupted files.

4. Check for App Updates
Ensure you have the latest version of the app installed. Developers often release fixes for bugs like this.

If after these steps it is still stuck, the problem might be with the app itself or a specific saved scenario, which requires syncing or support from the developers. In that case, I can help you reach out to them.

Could you try these out and let me know how it goes? Also, if you want, I can guide you through each step in detail.

Are you satisfied with this plan so far?

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