Hi there! I understand you're trying to add your fuel card to the Pilot app on your iPhone running iOS 18.5, but you're getting a message about server connection issues. Let's see if we can get that resolved for you.

To start, can you tell me a bit more? Is the app updated to the latest version? Are you on a stable Wi-Fi or cellular connection when trying to add the card? Also, have you tried restarting your iPhone or reinstalling the Pilot app yet?

While I wait for your details, here are some step-by-step checks to try:

1. Check Your Internet Connection: Make sure your iPhone has a good internet connection, either Wi-Fi or cellular data. Try browsing a website or streaming a video to confirm.

2. Update the Pilot App: Go to the App Store and check if there is an update available for the Pilot Flying J app. Updated apps often fix server communication bugs.

3. Restart the App and Phone: Close the Pilot app completely (swipe it away in the app switcher) and restart your iPhone, then try again.

4. Reinstall the App: If the problem persists, try deleting the Pilot app and reinstalling it fresh.

5. Time and Date Settings: Ensure your phone's date and time settings are set to automatic under Settings > General > Date & Time. An incorrect date/time can cause server issues.

6. Try Adding Card at Different Time: Sometimes temporary server-side issues occur. Trying again after some time (like 30 minutes to an hour) can work.

If you have done all these and still the error shows, there might be a server outage or account-specific issue. In that case, contacting Pilot Guest Services at 1-877-866-3457 could be helpful. They can check if your account or the server is experiencing problems.

Let me know what you've tried so far and if you notice anything else unusual with the app or your connection. We’ll get this sorted! Are you satisfied with this initial plan?

Cannot add fuel card to wallet. Says server connection issues