Hi there! I understand that every time you open the app, it logs you out and says that your login session has expired. Let's see if I can help you get this sorted out.

To start, could you tell me a bit more about the situation? For example:
- Does this happen immediately when you open the app, or after using it for a while?
- Are you using any kind of VPN, proxy, or firewall on your device or network?
- Have you tried logging in again after it logs you out?
- Have you noticed if your device’s date and time settings are correct?

Meanwhile, here’s a straightforward set of steps to try that often fix session expiration issues on Android apps:

1. Clear the app cache and data:
- Go to your device Settings > Apps > Pilot app > Storage.
- Tap on “Clear Cache” and then “Clear Data.” (Note: Clearing data will log you out, so you’ll need to log back in afterward.)

2. Check for app updates:
- Open the Google Play Store, search for the Pilot app, and verify if an update is available. Updating can fix bugs related to session management.

3. Reboot your device:
- Sometimes a simple restart helps refresh background processes and network connections.

4. Check your network connection:
- Switch between Wi-Fi and mobile data to make sure your connection is stable and not blocking the app's access.

If after trying these steps you still face the issue, there might be additional settings related to session timeout or server-side restrictions that we need to investigate. Let me know how these steps go, and we can dive deeper if needed!

Are you okay to try this now?

When I open the app it logs me out says login session expired.

Thanks for sharing your issue again. Since the app logs you out with the "login session expired" message right when you open it, it sounds like the app is having trouble maintaining or recognizing your login session.

Based on details for similar cases, here’s a focused set of steps to resolve this, tailored for your AndroidOS device:

1. Clear app cache and data:
- On your Android device, go to Settings > Apps > Pilot app > Storage.
- Tap “Clear Cache” and then “Clear Data.” This removes any corrupted session info and forces the app to refresh your login credentials.

2. Check device date and time settings:
Make sure your date and time are set correctly and preferably set to automatic. Incorrect system time can cause session authentication to fail.

3. Update the app:
Ensure you’re running the latest version of the Pilot app from Google Play Store. Updates often fix login and session-related bugs.

4. Ensure a stable network connection:
Try switching between Wi-Fi and mobile data. Also confirm that no VPN, proxy, or firewall is blocking the app’s communication with its servers.

5. Remove any client-side restrictions:
Some browsers or apps can clear cookies or session data automatically or aggressively. Check if your device or browser settings are deleting app data in the background.

If after these steps the issue persists, it could relate to server-side session settings or token expiration policies that the Pilot support team can look into for you.

Would you be able to try these steps now and let me know if the problem continues? I’m here to assist further!

For your reference, similar session expiration issues often resolve with these steps, as noted in community experiences with apps that require persistent login sessions1 4.

Are you satisfied with the solution I provided?