[CA DMV Wallet] Keep cycling but won’t load

J
John
1 year ago In CA DMV Wallet
Keep cycling but won’t load

Comments

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 year ago

Hi there! I'm here to help you with the CA DMV Wallet app issue you're experiencing. It sounds like the app keeps cycling and won't load properly. Let's figure this out together!

First, could you let me know if you've tried any troubleshooting steps so far? For example, have you attempted to close and restart the app, or perhaps restart your iPhone? That often helps with loading issues.

If you haven't tried those yet, let's start there. Here's how:
1. Double-tap the Home button (or swipe up from the bottom and pause, if your iPhone doesn't have a Home button) to view your open apps.
2. Find the CA DMV Wallet app and swipe it up to close it.
3. After closing the app, restart your iPhone by holding down the power button until the slider appears. Slide to turn it off, then turn it back on after a few seconds.
4. Once your iPhone is back on, open the CA DMV Wallet app again and see if it loads correctly.

Let me know how that goes! If it’s still cycling, we can explore some additional troubleshooting steps.

Leave a comment